- Live Support - hosted

LiveHelpNow

LiveHelpNow

Paid download | Live Support - hosted | LiveHelpNow, LLC
3
Score:
100
16 reviews
LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You wouldn't ignore customers in your store, so don't ignore the ones visiting your site every day! Chat with customers using any computer or mobile device and monitor website visitors in real-time using our Top Rated Chat System. Invite visitors to chat automatically or proactively, help them with product selection, and increase sales! When you're unavailable the chat button plugin switches to an 'offline mode' that allows visitors to leave you messages. This plugin is exclusively for the LiveHelpNow Chat System & also integrates seamlessly with: • LiveHelpNow Ticket System • LiveHelpNow Callback Request System Ticket System Manage customer inquiries from start to finish; avoid the chaos and pitfalls of email. LiveHelpNow Ticket System is an advanced inquiry management system that provides your website with its own helpdesk solution. Instead of sending you a string of emails your customers can submit their inquiries directly into the Ticket system using a customizable web form & then get instant confirmation that their request has been received. Automated status notifications keep customers in the loop and analytical reports gauge the effectiveness of your support team. The Ticket system allows your store to be open even when you're not there, giving you the ability to provide customer service 24/7/365. Callback Request System A missed phone call can very easily be a lost sale! You wouldn't leave your business telephone without an answering machine; now there's no reason to leave visitors to your website without a way to leave a message for you. Our 24/7 Callback Request system allows your customers to notify you when they need to speak with a live operator. Collect the person's contact information and the time at which they'd like you to call them on a customizable web form and assign callbacks to your staff; requests are then queued and for easy and straightforward management. This FREE module requires a PAID LiveHelpNow Subscription
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My Live Chat

My Live Chat

Free | Live Support - hosted | mylivechat
3
Score:
93
7 reviews
Add Live Chat Software to your Joomla. It's 100% FREE! 122,885 Accounts and Growing. Turn Visitors Into Customers. Talk with customers in real-time, monitor site traffic, analyze visitors' web activities, provide excellent support and increase sales My Live Chat plugin for Joomla provides an easy way to integrate your Joomla!-powered website with the Live Chat solution. My LiveChat is a fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage. It only takes a few minutes! Insert a simple piece of HTML code into your webpage and you are all set. Talk to your website visitors. Increase sales and improve customer service. Start right now!
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Live Support Chat by Social Intents

Live Support Chat by Social Intents

Paid download | Live Support - hosted | Social Intents
3
Score:
92
1 review
Live Chat Support for Joomla is simply the easiest and most effective live support chat solution in the market. It's a breeze to set up, supports unlimited agents and unlimited chats, and is fully customizable. Live Chat Support lets you receive new live chat notifications right in your browser or via email and you simply click a link and start chatting with website visitors. No additional software is required, no complex set up, and you can start with 20 chats a month for free! Reasons to love Live Support Chat - Always Free Plan - Fully customizable - Unlimited simultaneous chats - Unlimited agents on Premium Plans (no additional cost) - Email notifications and push notifications - No additional software required Come on - get started for free!
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yoonique[.]net Zopim

yoonique[.]net Zopim

Free | Live Support - hosted | yoonique[.]net
3
Score:
89
16 reviews
If you have any issues with v2, please log into your Zopim dashboard and check/save your settings again. That usually seems to fix the v2 issue. Zopim is a simple live chat widget that lets you sell directly to your online customers. See who is on your site in real time. Provide live customer help when they have a query, or lose them to competitors. Zopim works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere. See demo on this page. You can get a free Zopim ID and see a Demo here http://yoonique.net/index.php?option=com_weblinks&task=weblink.go&id=1 . Please also note, that on some servers the convenient "automated" retrieval of the zopim id doesn't work. In that case you can always manually retrieve the Zopim Id. Please also read the installation instructions. Version 4.2.0: - Zopim discontinued v1 widgets - Updated mobile code - Updated build Version 4.1.0: - Merged v1 and v2 widgets (since Zopim resolved all v2 issues) - Re-added "force language" option to v2 - j32 compatible Version 4.0.2 v2 - Added new Zopim Widget version "v2" Can be downloaded here: [removed, because merged in 4.1.0] Version 4.0.2 - minor fix Version 4.0.1: - Joomla 3.1 compatible Version 4.0 - Added option for Tablets - Added option for Mobiles - Added option to show Zopim live chat only on certain pages - Added option to activate, but hide live chat on certain pages (lets you track your visitors) Version 3.1.1: - Updated Zopim link Version 3.1: - Updated Zopim widget code Version 3.0: - Easy activation of zopim id Version 2.3: - Updated Zopim widget code - Joomla 2.5 compatible - dropped support for j17 Version 2.2: - Joomla 1.7 Version 2.1: - Added optional two character ISO language setting - Added asynchronous code to make website load even faster http://www.yoonique.net
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Formilla Live Chat

Formilla Live Chat

Paid download | Live Support - hosted | Formilla.com
3
Score:
89
3 reviews
The Formilla.com Live Chat extension installs live chat with real-time visitor monitoring to your Joomla website in just a few minutes. Allow your visitors to chat with you live if they have any questions or need support! Use our free standard package forever or upgrade to Premium services when you're ready for more! Formilla.com Live Chat Features: Installs Instantly: You can use the out-of-the-box Formilla Live Chat web interface to begin live chat immediately. The live chat button will appear on your Joomla website upon installation/activation of this extension. Real-time Visitor Monitoring: Formilla Live Chat real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View each visitor's page URL, referring site, new user vs. returning, and more. Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla account to stay in touch with customers from anywhere! Formilla Live Chat mobile apps come with any of our Premium account packages. Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Russian, Hindi, Polish, Japanese, Korean, Italian, and much more! Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor after a defined number of seconds. Attention Grabbers: Formilla.com Live Chat offers the Use of an Attention Grabber to get the attention of your visitors! Upload a custom image with your picture or any other message you'd like to communicate. Get creative and use it for marketing promotions too! Custom Banners, Colors, and Themes: Formilla.com Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Change the color of the chat button/widget, chat message and font color, backgrounds, etc. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Desktop Notifications: Make sure you don't miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari. User/Agent is Typing a Message...: Now you don't need to wonder if the person you're chatting with is even on the other end! Formilla.com Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes conversations more enjoyable. Offline Email Form: Formilla.com Live Chat software automatically displays as an 'Email us' button on your site when you're offline. You can manage offline messages through the Formilla.com Customer Inbox or on the go by using your preferred email client. The Customer Inbox comes with your live chat software account as a Help Desk solution for managing customer email, customer feedback, prioritization, and ticket management. Help Desk: The Customer Inbox help desk allows you to search your live chat history or offline emails by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Formilla.com Live Chat account. Chat History: Access your live chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution. Export Email Data: Formilla.com Live Chat software allows you to export your customers' email addresses from the Customer Inbox help desk to construct email marketing campaigns via your preferred tool. Get started immediately with our free live chat package that comes with 15 days of premium services as well.
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S5 Habla Chat

S5 Habla Chat

Free | Live Support - hosted | Shape5
3
Score:
86
9 reviews
The S5 Habla Chat was powered by www.hab.la and is now powered by olark.com. This great little module gives you the ability to add a simple chat functionality to any Joomla site, letting you talk directly to your customers. Use our default images or create your own with ease. Best of all it is FREE so download it today and enjoy! Uses OLARK network: http://www.olark.com/
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tawk

tawk

Free | Live Support - hosted | tawk.to
3
Score:
75
2 reviews
tawk.to is a live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface. Compatible with all modern browsers, tawk.to is free live chat software created out of the growing need for businesses to respond in real time, with real people. Tawk.to launched a beta version in Q4 2013 and mobile apps for Android and iOS are currently in development (for release in early 2014). This agent-centric live chat software has been developed to meet the technical, functional, analytical, and UI requirements of the actual end user.
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FrescoChat Live Chat

FrescoChat Live Chat

Free | Live Support - hosted | sebastian odena
3
Score:
73
2 reviews
Chat on our Web chat dashboard or install apps for your desktop or mobile. All platforms and OS supported. Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents Stay connected from multiple devices: FrescoChat will follow you wherever you are Use it as a contact widget when no agent is connected TEAM FEATURES Departments: Group agents into departments, let the web visitor decide to which department they want to chat Let the user select the agent he wants to contact Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there's no response, will send an alert to the next available agent Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available CUSTOMIZING LOOK AND FEEL Add custom form fields to your pre-chat and offline form with lots of customization options Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox Select your own attention grabber Choose from dozens of themes for your chat box and chat bar Translate / Localize messages and texts on chat box Set up chat box size, position and even zoom.
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Easy Zopim

Easy Zopim

Free | Live Support - hosted | EasyJoomla.org
3
Score:
73
1 review
The plugin loads the very popular ZOPIM chat from https://www.zopim.com/ service into a Joomla! site. Customers can contact you easily online and you will increase your store's credibility and possibly revenues. Key Features: * The plugin automatically chooses language according to the default Joomla! language. * For every language, a different Zopim account can be loaded. * All texts are loaded from language .ini files, so they are possible to edit or you can easily add a new language translation. * For now, there are: English, French, Czech, Greek and Russian and more can be added. * Zopim chat is loaded only where it is needed. It will not load into modal boxes or Joomla!-generated PDFs. * Zopim will not load on mobile devices where is no space for that. * For logged in users, the plugin will fill name and email to Zopim chat for them. You conduct the chat in the ZOPIM application on https://www.zopim.com/ and you will get a weekly report on the number of successful and missed chats. Since version 1.0.6, the plugin supports new Zopim widget v2.
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Output Desk Live Chat

Output Desk Live Chat

Free | Live Support - hosted | Srimax
3
Score:
70
1 review
Powerful Live Chat to engage your website visitors / customers in real-time and improve your sales. Output Desk is a Live Chat plugin assists you to Answer your customers in real-time and make them happy. Once you installed the plug-in, you will be ready to avail the benefits of Output Desk provides. With Output Desk, say your website visitors that you are there to help them lively and turn your Idle Joomla website as Live. You can download this plugin directly & install with your Joomla site. Also can use freely through FREE plan. No Credit Card required for Signup. How it Works? After installing the plug-in successfully, just link with your Output Desk Account to get the Live Chat box on your website. Then launch Output Desk Dashboard to access the features and to see the list of visitors on your website, to whom you can write to any-time. Key Features Simple and easiest installation Customizable chat window Chat History Off-line messages form for your visitors to send you an email, when you are away Option to upload your profile picture to make trust on your visitors Canned Responses to help you during live chat Chat Tags to display the predefined answer Easy to use web-chat interface
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Tidio Live Chat

Tidio Live Chat

Free | Live Support - hosted | Tytus
3
Score:
65
1 review
The “Tidio Chat” plugin for Joomla gives you the ability to easily add a live chat solution to your Joomla website. With a one click installation, you’re only one step away from talking with your site visitors. Just click on the install button (Get this!). You will then be sent a link to your control panel where you will be able to activate your chat. Once, you activate the chat, you’ll be able to start chatting with your customers in real-time. Features: * Adjust your color scheme * A full list of your site's visitors * Text preview (See what customers are typing) * History of your conversations * Multilanguage * Custom Widget options (Location, Theme, More…)
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LiveSupporti

LiveSupporti

Free | Live Support - hosted | LiveSupporti
3
Score:
52
1 review
LiveSupporti allows you to add free live support chat on your Joomla! website and chat with your visitors. Provide great customer experience, turn your visitors into customers and increase your sales. --- How to install --- Watch video http://www.youtube.com/watch?v=ViayGbIW6C0 Step 1 Log into your Site Administration and click on Extension Manager from Extensions menu. Step 2 Choose your .zip file from Upload Package File and click on Upload & Install. Step 3 Click on Plug-in Manager from Extensions menu, enable Free Live Support Chat plugin and click on it. Step 4 Copy your product key from http://livesupporti.com/pk and paste it into LiveSupporti Product Key Step 5 Click on Save & Close. You're done! For more information please visit http://livesupporti.com
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Ozio Chat

Ozio Chat

Free | Live Support - hosted | Alexred & Ste
3
Score:
33
4 reviews
**Ozio Chat **is the classic multi-user Chat in the bottom of every page of the site and now finally for Joomla. Useful to give support and build relationships and interactions with visitors. Completely "responsive", fast and intuitive. Customizable in color and position. Authenticate users to login with their Joomla site login or with one of the most popular social networks login and as well as anonymously. Please note that the module of this extension shows a small banner ad by Google Adsense to support the development of this project. To use Ozio Chat you must register and open a free account on www.pusher.com. Ozio Chat uses the API of this messaging service in real time, the free plan of pusher.com provides a maximum of 20 people chatting and 100,000 messages daily maximum.
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Crikeyes

Crikeyes

Free | Live Support - hosted | Softnotions Technologies Pvt Ltd
3
Score:
10
2 reviews
Add live chat to your website!! Engage your website's visitors using Crikeyes live chat plugin, which helps your business to grow, as you stay connected with your customers always. Crikeyes provides a live customizable chat widget that can be added to any web page & is available for most of the popular content management systems available. You can easily chat with potential clients in real time & increase your online sales. The crm module is specifically designed to measure, how well your live chat is doing in terms of generating online sales & can easily recognise your visitors by using our system. You can schedule your support chat from the administrator dash board of the application. Users are provided with an option to send messages to the moderator or the customer care support team even if they are offline. This helps to maintain the customer relationship and that way you can retain your customers. With the right support, you can resolve customer issues quickly and create customers confidence in your business. Know your team - Communicate with your team as if, you are with them. Crikeyes helps your team to spend time, doing what matters to them - Manage projects, track time, bill your clients with less overhead. The desktop tool helps users to have there task, up to date, while they work Visit www.crikeyes.com for more details.
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Comm100 Live Chat

Comm100 Live Chat

Paid download | Live Support - hosted | Comm100
3
Score:
0
5 reviews
Comm100 Live Chat Joomla Plugin Comm100 Live Chat Joomla Chat Module is specifically designed for you to quickly install Comm100 Live Chat onto your Joomla site. With Comm100 Live Chat Joomla Chat Module, you can have live chat monitoring code and the chat button on your Joomla site pages with just a few simple steps and provide easy live support to your page visitors. Comm100 Live Chat is the enterprise-grade live support software for website. The live chat for Joomla enables you to have a 360 degree view of your Joomla site visitors and chat proactively with them in real time. It provides live support to your visitors, promotes your sales, reduces your operating costs & increases your customer satisfaction. To learn more about Comm100 Live Chat, please go to: https://www.comm100.com/livechat/ Why Comm100 Live Chat? ==== Industry Leading Live Support Feature Set ==== Full live chat customization, intelligent live chat invitation, live visitor monitor & tracking, comprehensive live chat reports, customer rating and anything else you ever imagine in live support software are all available with Comm100 Live Chat. ==== Support All Major Mobile Platforms ==== Comm100 live chat software offers multiple mobile apps for iPhone, iPad, Android devices and BlackBerry Phones. Learn more at: https://www.comm100.com/livechat/mobilechat.aspx ==== High Live Chat Stability & Security ==== We employ industry-leading technology and infrastructure to deliver maximum security, redundancy and performance capability for your live chat. And as a licensee of TRUSTe, we are committed to protecting your live support chat information privacy. Supported Versions: Joomla 1.5, Joomla 2.5 and above Installation Guide for Joomla 1.5 https://www.comm100.com/livechat/knowledgebase/comm100-live-chat-plugin-for-joomla-1-5.html **installation Guide for Joomla 2.5 and above ** https://www.comm100.com/livechat/knowledgebase/integrate-comm100-live-chat-with-joomla.html Learn more about Comm100 Live Chat for Joomla at https://www.comm100.com/livechat/joomlachat.aspx
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Zoho SalesIQ

Zoho SalesIQ

Free | Live Support - hosted | Zoho SalesIQ
3
Score:
0
1 review
It’s time where communication with our customers have gone one step ahead in real time. Give your customers access to real-life agents who they connect instantly. Real names, real photos, real people, real easy. With Zoho SalesIQ you can instantly connect to your customers and deliver instant support. Zoho SalesIQ What is SalesIQ and how does it increase your sales conversions? SalesIQ is a live chat software with visitor tracking to convert your store visitors into customers. A platform trusted by 70000+ users. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score. Engage effectively and close more deals faster. See and have live conversations with your store visitors. Gaining access to a highly insightful list of 'All' your store visitors. Identifying prospects actions of interest and rank visitors to determine their sales-readiness. How SalesIQ can help you to close more deals faster? Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations. Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement. Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns. Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language. Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in. Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client). What our SalesIQ users say? Bo Thygesen - Director of sales and marketing | 2base "SalesIQ helps us to keep our focus on generating more sales to both existing and new customers by being easy accessible and service minded. Our experience with Zoho SalesIQ has been very positive, the Zoho team behind is listening to customer requests and constantly trying to improve the product." This is official Zoho SalesIQ plugin for Joomla. Download Zoho SalesIQ plugin now and sign up here for a free account here: https://salesiq.zoho.com/register.sas?source=Joomla.salesiqdescription
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LiveHelpNow HelpOut Tab

LiveHelpNow HelpOut Tab

Paid download | Live Support - hosted | LiveHelpNow, LLC
3
Score:
0
0 reviews
LiveHelpNow is a responsive, reliable, and extremely affordable Help Desk Software for your website. The HelpOut Tab module displays help desk options to visitors in a snappy right tab that’s easy to spot and works intuitively- pointing customers with questions to instant answers so they can find all the information they need to make a confident purchase. The versatile HelpOut Tab works with any combination of LiveHelpNow products: • Live Chat System • Ticket System • Callback Request System • Knowledge Base System Live Chat System Rated #1 live chat support software by TopTenREVIEWS. Open the door for your business to connect directly with its customers with the LiveHelpNow Live Chat System. Our chat software allows you to interact directly with website visitors in the same way you would in a traditional retail store. You wouldn’t ignore customers in your store, so don’t ignore the one visiting your site every day! Can't be at your computer? Chat on the go with Mobile Chat! Ticket System Manage customer inquiries from start to finish; avoid the chaos and pitfalls of email. LiveHelpNow Ticket System is an advanced inquiry management system that provides your website with its own helpdesk solution. Instead of sending you a string of emails your customers can submit their inquiries directly into the Ticket system using a customizable web form & then get instant confirmation that their request has been received. Automated status notifications keep customers in the loop and analytical reports gauge the effectiveness of your support team. The Ticket system allows your store to be open even when you're not there, giving you the ability to provide customer service 24/7/365. Callback Request System A missed phone call can very easily be a lost sale! You wouldn't leave your business telephone without an answering machine; now there's no reason to leave visitors to your website without a way to leave a message for you. Our 24/7 Callback Request system allows your customers to notify you when they need to speak with a live operator. Collect the person's contact information and the time at which they'd like you to call them on a customizable web form and assign callbacks to your staff; requests are then queued and for easy and straightforward management. Knowledge Base System Reduce customer support costs and improve customer satisfaction Add a fully functional support center to your website using the LiveHelpNow Knowledge Base System. Publish all the FAQs customers ask to one easily accessible location, and create private articles for your support team to utilize as they handle customer inquiries by phone, chat, ticket or email. Give new customers all the information they need to make a confident purchase and provide returning customers with quick resolutions to their burning questions. The Knowledge Base system can be fully customized to match your website design and it’s e
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VeriShow

VeriShow

Paid download | Live Support - hosted | HBRLabs
3
Score:
0
0 reviews
Add a live chat capability that has real-time content sharing to your Joomla site. VeriShow is the world's first multimedia platform for delivering live help and real-time sales support to website visitors. The Joomla extension enables you to interact with site visitors in real time using live chat, voice and video and access a host of collaborative tools, such as document, image and product-video sharing, a second-camera input and many others. You and your visitors can annotate those in real-time, for example to point out a feature on a product document or image. Installation instructions: http://www.verishow.com/verishowforjoomla.jsf
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