The developer tends to email directly rather than respond on board which can be irritating and does not look so good on the board.
But I found him to be helpful if not the fastest to respond.
Once up and running things do go smoothly with no technical problems other than one with Joomfish. This is being worked on and is not overly serious.
Overall this is a solid extension that is weak in documentation and manual controls. Once you get over the mental hurdle of using the Report function for setting up manual memberships and fixing any other glitches, it is an easy to use and reliable tool.
I depend on it for income!
I have not used the click payments system, just simple subscriptions.