Jom Comment
    Product is amazing, Customer Service is spectacular!, February 16, 2007 |
My brother and I were in dire need of a commenting system for the website we created for a Paintball Magazine. We were looking for a free commenting system, but our server did not support GD Library, which ended up causing problems for AkoComment and J!Reactions.
We looked around and finally stumbled upon Jom Comment. After seeing the smooth AJAX features that Jom Comment used. That was enough to convince us that it was well worth the $30.00. We were also able to import all prior comments that we had posted using AkoComment and J!Reactions.
After purchasing Jom Comment, I uploaded it to the server. It loaded and installed perfectly, but the commenting system would not submit. Each time we clicked the "Submit Comment" button, the page would not load the comment.
I contacted the customer service email and got an email back within 24 hours giving me tips and walkthroughs on what the problem could be. After trying everything, they asked if they could check it out in the backend. Three days later, I the commenting system was up and working. THE PROBLEM WAS WITH MY SERVER PERMISSIONS, NOT WITH JOM COMMENT. Azrul of Jom Comment completely reconfigured Jom Comment to support our server! Almost everytime I logged into the backend, there was Jom Comment logged in as well working to get Jom Comment working.
And, as you can see at www.pb2x.com, it works flawlessly. Jom Comment was well worth the $30.00, and the customer service was free. He must have spent at least 3-5 hours working to get it working on our website(FREE OF CHARGE!), and I am extremely greatful.
Excellent Product + Awesome Customer Service = Excellent! Review.
Thomas Marshall
PB2X Webmaster
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