For a newcomer to Joomla but an experienced C++ developer I found the supplied documentation inadequate, more a list of features with no explanation on how you use the software. I would like to see a step by step set of instructions that show how you use the component to create a simple menu system, preferably with diagrams that show the finished menus. The support sites http://www.swonline.biz/ is currently inaccessible and the hosting of the forums at http://www.swmenupro.com also seem unrelaible - sometimes the site loads, sometimes not but in any event it looks as though the forums are quite slow and inactive - maybe one person is trying to support too many users. From my own experience, regardless of how good the component may be, a newcomer may not find the documentation and forum support to be adequate.