The Joomla! Extensions Directory ™

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Help Desk

Help Desk and Support Ticket

Freestyle Support

Joomla! 2.5 SeriesJoomla! 3.0 Ready ★★★★★23 votes41 reviewsComponentModulePlugin

Advanced ticketed support/help desk on your website. Includes Knowledge Base, FAQs, Announcements, Glossary, Tickets by Email, Testimonials and many other features. Robust, customizable, professional, affordable and easy to use. Demo sites available. N ...

Type: PaidLast Update: 2014-03-17

RSTickets!Pro

Joomla! 2.5 SeriesJoomla! 3.0 Ready ★★★★★7 votes27 reviewsComponentModulePlugin

RSTickets! Pro is a powerful customer support gateway / ticketing system, complete with staff groups, departments and custom fields per each department. Specs » Compatible with Joomla! 2.5 and 3.x » PHP 5.2 or higher required Highlights » Manage ...

Type: PaidLast Update: 2014-03-27

Tickets Popular

Joomla! 2.5 SeriesJoomla! 3.0 Ready ★★★★★7 votes12 reviewsComponent

This component lets your users add support tickets from the frontend of the site, and allows you to manage the tickets from the administrator interface of the site. You can choose who is in charge of managing tickets (agents), and choose the default a ...

Type: PaidLast Update: 2014-03-29

Helpdesk Pro

Joomla! 2.5 SeriesJoomla! 3.0 Ready ★★★★½16 votes16 reviewsComponent

Helpdesk Pro is a professional Joomla 2.5 and Joomla 3.0 support tickets /helpdesk extension developed by Ossolution Team. Building on the top Joomla framework and Twitter Bootstrap, Helpdesk Pro not only provide you an easy to use, features rich support ...

Type: PaidLast Update: 2013-05-27

MaQma Helpdesk

Joomla! 2.5 SeriesJoomla! 3.0 Ready ★★★★½18 votes52 reviewsComponentModulePlugin

The Helpdesk Component is an advanced support system, which is also known as Customer Service or Customer Support Software. With this effective and efficient solution you will be able to implement, manage and create a flexible customer support solution, e ...

Type: PaidLast Update: 2013-11-11

Issue Tracker

Joomla! 2.5 SeriesJoomla! 3.0 Ready ★★★★½9 votes9 reviewsComponentModulePlugin

Issue Tracker is a support system component, of a type commonly also known as 'Helpdesk' or 'Customer Support Software'. This tool assists webmasters, developers and support staff to organise incoming queries or issues in an efficient manner, helping to ...

Type: FreeLast Update: 2014-04-15

BeestoHelpDesk

Joomla! 2.5 SeriesJoomla! 3.0 Ready 2 votes2 reviewsComponent

BeestoHelpDesk is a component for Joomla, a ticket support system designed to helps you manage your business effectively. Simple to use but full-featured BeestoHelpDesk will take you to the next level of managing your customer support issues. Handle helpd ...

Type: PaidLast Update: 2013-09-18

p30 trace lite

Joomla! 2.5 Series 2 votes2 reviewsComponentModule

One of the demands of your clients is that they can be informed of the status of your item or orders. P30trace extension lets you define the tracking code for your orders and the tracking code for your explanation. Users can insert tracking code in the ...

Type: Free

jTickets

Joomla! 2.5 SeriesJoomla! 3.0 Ready 1 votes1 reviewsComponentModulePlugin

jTickets - Efficient Help Desk Solution Make customer support simple & efficient to ensure world class customer satisfaction. Customer Interface *Submit new tickets via your site or email *Attach any file format on ticket or reply *Obtain detaile ...

Type: PaidLast Update: 2014-04-05

obHelpDesk

Joomla! 2.5 SeriesJoomla! 3.0 Ready 3 votes3 reviewsComponentModulePlugin

Joomla Help Desk Dashboard, Charts, VirtueMart support, Overdue Track, FAQ/Knowledgebase integration,... are what this Joomla Help Desk extension offers. obHelpDesk is the powerful Help Desk component for Joomla. By using this Help Desk extension, your ...

Type: FreeLast Update: 2014-02-06

Vtiger Customer Portal vtptickets

Joomla! 2.5 Series 3 votes3 reviewsComponent

Vtiger Customer Portal Joomla Component vtptickets is a component that works like the Vtiger Customer Portal, but now completly integrated inside Joomla 1.7 and Higher. It gives access to 6 posiblilities in Vtiger. e.g. Account, Contacts, Tickets, FAQS, I ...

Type: Paid

JTag Help Desk

Joomla! 2.5 SeriesJoomla! 3.0 Ready 0 votes3 reviewsComponentModule

JTAG HelpDesk is a nifty tool to help web masters organize their incoming contact inquiries and their FAQ knowledge base, doing all that in a simple, yet very user friendly fashion. Features -Compatibility with Joomla 3.0 -Integrated skype which ...

Type: PaidLast Update: 2014-04-04

JE Ticket System

Joomla! 2.5 SeriesJoomla! 3.0 Ready 0 votes0 reviewsComponent

Features: - • 100%MVC Structure and SEF/SEO support. • User need support than generate the ticket and get the satisfaction answer. • All system mail template change from the back-end. • Also user related with the Jomsocial also. User type:- 1) Adm ...

Type: PaidLast Update: 2013-07-24

CMSupport

Joomla! 2.5 Series 0 votes0 reviewsComponent

CMSupport is a simple support ticket/help desk component for Joomla! developed by CMExt Team. CMSupport provides basic features of a help desk system: Front–end: * Customer: submit a ticket, post a new message in a ticket * Staff: manage ticket ...

Type: PaidLast Update: 2012-07-12

nTicket

Joomla! 2.5 SeriesJoomla! 3.0 Ready 0 votes0 reviewsComponent

nTicket is an easy to use helpdesk ticketing system for Joomla! After installing nTicket, just create a menu item in Joomla to link to the component, and you immediately have your helpdesk system up and running! Of course you are likely to want to tweak s ...

Type: Paid

spTIcket

Joomla! 2.5 SeriesJoomla! 3.0 Ready 0 votes0 reviewsComponentModule

spTicket - A Joomla! component for osTicket spTicket integrates Joomla! (compatible with Joomla! 1.5, 1.6 ,1.7.x, 2.5.x and 3.x ) and the osTicket v1.7 Stable platform. It allows for displaying osTicket v1.7 Stable content within the Joomla! component ...

Type: Paid