BeestoHelpDesk
Version
1.3 (last update on May 13, 2012)
Rating
Compatibility
Reviews
2
License
GPLv2 or later
Commercial
Type
Date Added
25 February 2012
Editor's Note
- This extension requires registration to download.
Simple but powerful.
Images
I've been searching for a help desk solution from long time and now I can finally say I'm satisfied. This extension is doing exactly what a help desk extension should do: help you to better organize and manage your tickets without any other extra steps. Everything is configured to go very easy.
I can receive instant notification when anyone open or responding to any ticket. To each ticket I can have a note so I can insert any special data I will need to remember lately.
Considering all the things you are receiving by purchasing this extension the price is justified. The support team is also great, I've received answers on my questions in just a few hours!
I can receive instant notification when anyone open or responding to any ticket. To each ticket I can have a note so I can insert any special data I will need to remember lately.
Considering all the things you are receiving by purchasing this extension the price is justified. The support team is also great, I've received answers on my questions in just a few hours!
I had bought this extension a while ago and encountered some limitations in version 1.2 which prevented me from using it on my extensions site. I had contact with the developers and have sent them a few suggestions. In version 1.3 almost all suggestions were implemented and finally I can use this extension on my site.
The extension is easy to install and configure, it looks pretty and fulfills its duty. The support is fast and friendly!
Good work!
The extension is easy to install and configure, it looks pretty and fulfills its duty. The support is fast and friendly!
Good work!
