Compatible with Joomla! 1.5.x, 2.5.x and 3.x
I can receive instant notification when anyone open or responding to any ticket. To each ticket I can have a note so I can insert any special data I will need to remember lately.
Considering all the things you are receiving by purchasing this extension the price is justified. The support team is also great, I've received answers on my questions in just a few hours!
The extension is easy to install and configure, it looks pretty and fulfills its duty. The support is fast and friendly!