CMSupport
Version
1.1.0 (last update on Jul 12, 2012)
Rating
Compatibility
Reviews
0
License
GPLv2 or later
Commercial
Type
Date Added
25 March 2012
Uses Updater?
- Yes
Editor's Note
- This extension requires registration to download.
CMSupport provides basic features of a help desk system:
Front–end:
* Customer: submit a ticket, post a new message in a ticket
* Staff: manage ticket information, reply to customer
Back-end:
* Administrator: manage ticket information, delete message, reply to customer
Notification mail:
* Customer receives notification mail when staff replies to his/her ticket
* Staff receives notification mail when there is a new ticket a message sent from customer
CMSupport is the helpdesk system we are using to support our customers on our website - www.cmext.vn.
