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JForce CRM 1.5.6 
Features Include:
Project Management
Invoicing/Quoting
Tickets/Support
Thank you to all our users for your continued support. We look forward to hearing from you!
- This extension requires registration to download.
Basically what i did was buy the component, put it on a test joomla site and work with the admin to get it right before I install on a live server. Also you have to make sure you actually read the documentation and setup the system before reporting a bug, i found somethings i thought were issues, were really just parts of the system I forgot to setup.
Overall great system with great features, and it looks good as well. You will need some patience to get it right before you take it live though.
Oh and there are a few people in the forum that are very helpful as well : )
i have Put the lates version of jForce
I have seek for solution it seams that the problem is coming because the website is SEO ON.
i can not turn OFF the SEO because i would loose it all. we all no a website with no SEO dnt worth nothing.
for SEO i am using the standard parameter from joomla globale configuration and not 3th party extention.
I have try the Forum, posted 4 time already, there is nobody to answer, i have try submiting a ticket it is the same
The latest version of JForce (2.2) addresses the issues of the SEF url's. We do request a 24-48 hour turnaround for completing a request on a customer's site and responding to the issues. This user has not waited before posting directly to Joomla! reviews, which is distressing to us that users are so incredibly quick to post a negative feedback without waiting for an acceptable answer.
Anyone that has problems is welcomed to contact us directly, and now you can call us as well: +1 336 506 6131. We welcome anyone to call us if you feel you have not received a quick enough response through the forums.
It is clearly stated that the forums are for community support and not for dedicated technical support. The ticket submission process takes some time for response and help as we offer a high level of customer service and work directly on our client's sites. Obviously it takes a bit longer to handle requests since we are doing so much work on other people's servers.
We would encourage this user and any other that have problems to call us or submit a ticket and wait the requested amount of time for a response. And always make sure you have the latest release.
We have a goal to provide excellent customer service and we regret that some users resort to posting immediate feedback without first waiting the requested amount of time for contact from our support team.
SEF URL's are fixed and working in the latest release and users should be sure they have the most recent release before contacting us for support issues as this will be the first thing we will check.
The company releases patches that are suppose to fix things, but they don't test the patch and the bugs end up not fixed. The support here is terrible. If you can get someone online, your lucky. They advertise as being available from 9-5, but your lucky if you get 1-2 once a week. Emailing is hit or miss. The phone number and email on your receipt will be invalid and/or disconnected. If you file a trouble ticket, it goes into a black hole never to be heard from again.
Worst of all, they converted the site and I lost access to the downloads I PAYED for. When I mentioned this to the head honcho (David) I was told that wasn't his job. They offer no gaurantees on anything. If you buy this kiss your cash goodbye. This in itself should explain to you the quality of the product you will get. They can not afford to gaurantee their product because they would go broke.
Also make sure you watch out for false advertising. They will tell you the software does something that it does not do, or they will tell you they will be releasing something that wont be released. This is very previlant. I think this is also the reason they don’t let you have access to the forum for this product prior to purchase. If they did you would not buy.
Plain and simple, I would not refer anyone to do business with these guys. I wish someone had warned me prior to purchasing.
This user had requested help and unfortunately did NOT receive our typical level of customer support. We have undergone some changes in our management and customer service and unfortunately this user was neglected. We accept complete blame for that.
We recommend backing up your system before any upgrades and never applying a patch that you are unsure of. If you have any questions we will work quickly with you to ensure that things run smoothly, even fixing things on the client server. Unfortunately, in this case, some of these details were missed.
We encouraged this customer to work directly with us but did not get feedback on specific problems being faced and we would be more than willing to reconcile things with them now.
Our forums are for customers only as code can be freely posted in the forums and shared among users, obviously we do not allow this access to the general public.
We regret that we did not meet our own customer service standards as well as the customer's standards in this case but can promise a quick fix if they or others are interested. Customer satisfaction is a high priority for our company and we look to resolve any issues with this user or others as they arise.
This user has requested additional features beyond the product. We offered customization services however the client was not interested in paying for unique, customized work. We worked with her on her server to ensure that things were working as necessary. We encourage users to contact us to resolve problems and we will work quickly to resolve any issues.
Their support service is very poor and you will be lucky if you get response back.
I know there are few peoples who have given five stars to this extension. I don’t know who these peoples are But I believe these peoples could be who have no idea about extension or Extreme Joomla team commenting them self.
On their website this extension is graded “D” by peoples who bought it and tried it.
I will not recommend anyone to buy this extension. If you have lots of money and you like to waste it. Then give a try
Otherwise I will post another comment when this extension becomes useable and bug free.
This extension will be a great extension if they fix all the major problems and improve their support quality but at this time it just waste of time and money.
Our company needs a CRM for the Franchisee in the other states, also we have something around 5000 clients contact. I am not sure if I will be able to trust to use this component.
I have played with the demo, it wasn't very convincing.
But overall I liked it and I think it will be a great CRM oneday.
I don't normally do this as I think the developers of Joomla extensions are brilliant. Extreme joomla it certainly is.
We have had a solid CRM for over a year and a half now and have greatly increased the functionality with JForce 2.0. We offer complete support for our products - and often fix issues not related to our products in order for them to work on various templates and setups.
Summery:
Excellent Service.
Excellent Support.
Poor Stability. (Beta)
Amazing Potential.
The only thing I found deeply troubling was the fact that it does not support SEF (yet) which will be supported in their Stable release. Apart from this, it is an excellent addition to any Joomla website, and will certainly see me checking out via PayPal when the time calls. :)
Thanks guys, keep it up. :)
We convinced our client to switch from SaleForce.com to this and feel confident it will do the job. Nice Features, looking forward to 2.0.
We're pretty excited about the upcoming releases for 2.0 and the new Leads Management tools. We've written several new features including Lead Scheduling, Reports (based on Leads/Sales), Lead Weighting and Sales Campaigns. They will be available in RC3 or the stable version.
I posted questions and tickets on their site and after 2 weeks, nothing. In fact, their forum is not moderated and flooded with spam.
Here goes my $250... :(
Bottom line: it looks like they simply abandoned the project.
I am a developer and I hacked this thing left and right and still didn't get close.
It has so much potential... if only there was somebody on the line!
It is buggy but if you are a developer you will find yourself around the code in no problem (not like other vendors that encode everything and you have to put up with it).
This is a great product that fits in with joomla niceley and I like the fact the that the developers have kept the joomla theme, by this I mean not using large flashy icons that look silly and using every page as an advertising banner. If you want a component to look professional then this is leading by example.
Yes the bugs are a pain and if I'm honest it doesn't look like it was tested properly because the bugs really are minor things that should be picked up in the first phase of any testing cycle.
I've not tested the support yet and that is the real proof that these guys are serious, but I'm confident that this is a serious component and probably the best of it's kind yet for joomla.
Andy
Give their product another year of development and then check it out. Anyone with any questions about it or comments can email me.
Best regards,
Mike
Dave at extreme joomla gave immediate support to our needs, and we are beyond pleased with this purchase. jForce is definitely the way to go.
Thanks again Dave for the help!