JLive! Chat
Version
4.3.1 (last update on Dec 13, 2011)
Rating
Compatibility
Votes
Favoured
16
License
GPLv2 or later
Commercial
Type
Views
41015
Date Added
24 February 2009
Empower your business and enjoy the benefits of the powerful features built into JLive! Chat, alongside with unlimited operators and chat sessions. Provide live support for all of your websites with JLive! Chat, the ultimate live chat software.
FEATURES INCLUDED
-----------------------------------------------
* Compatible with Windows, Mac, and Linux! - Works with all platforms!
* Provide live support on-the-go! Available for iPhone, iPad, Android, and BlackBerry mobile devices.
* Live support for all your websites - Provide live support for all your websites from the convenience of your desktop.
* Real-time website monitoring - Monitor your visitor activity in real-time.
* Detailed visitor information - View detailed information on your visitors including but not limited their geo-graphical location, referring website, operating system, web browser, pages visited, visit duration, and more...
* Unlimited operators - Enjoy the benefit of unlimited operators!
* Unlimited chat sessions - No restrictions on your chatting abilities what so ever!
* Proactive chat capability - Engage in a proactive chat session with any of your website visitors.
* Route livechat requests - Pre-define which operators will receive a request based on a specific criteria like the visitor's country.
* Supports multiple websites - Provide live support and monitor all your websites from one application.
* Ring operators simultaneously or in order - Ring all the operators at the same time or in a specific order.
* Leave a message - Allow visitors to leave you a message when you are offline or when a chat request is declined.
* Typing status notifications - Shows typing status indicators for the visitor and operator so you can know when someone is typing.
* Email session transcripts - Send the entire livechat session transcript in an email.
Transfer chat sessions - Transfer chat sesisons between operators.
* SSL Secure Communication - Use a secure encrypted communication protocol.
* Global & operator-defined canned responses - Pre-define common responses for operators.
* Identify registered users - View a users registration details.
* View chat history - Search or browse your chat session history from within your Joomla administrator or from within the operator desktop application.
* Fully customizable - Completely cu
We have used JLive Chat/Ultimate Live Chat for about 4 years. It works well as a client chat. However, it will require annual fees as it will not work in standalone mode.
I pursued this issue with them and was very disappointed with the results. Decide for yourself:
Paul, it obviously DOES work, the same it worked for you before your hosted livechat instance expired, and the same way it works for our other hundreds of thousands of users. Listen, my job is not to sit here and argue with you and waste my time, and I have been very patient with you and helped you with every email you send to us, but it seems you are upset that you have to renew your license. Excuse us for trying to stay in business so we could better serve your livechat needs. Excuse me for spending a couple days now trying to assist you while you have been very uncooperative. We are here conducting a serious business and we show up everyday to assist our customers and grow as a business, and we work really hard, and we have been doing that for many years now, so if you are not here to be serious and want to play games then I kindly ask that you take your business elsewhere. In fact, at this time I am gonna ask that you take your business elsewhere because we don't appreciate your nasty attitude or your negative insight. Please don't come back to our website and don't ever use our products again. Have a nice life!
I took his advice.
I pursued this issue with them and was very disappointed with the results. Decide for yourself:
Paul, it obviously DOES work, the same it worked for you before your hosted livechat instance expired, and the same way it works for our other hundreds of thousands of users. Listen, my job is not to sit here and argue with you and waste my time, and I have been very patient with you and helped you with every email you send to us, but it seems you are upset that you have to renew your license. Excuse us for trying to stay in business so we could better serve your livechat needs. Excuse me for spending a couple days now trying to assist you while you have been very uncooperative. We are here conducting a serious business and we show up everyday to assist our customers and grow as a business, and we work really hard, and we have been doing that for many years now, so if you are not here to be serious and want to play games then I kindly ask that you take your business elsewhere. In fact, at this time I am gonna ask that you take your business elsewhere because we don't appreciate your nasty attitude or your negative insight. Please don't come back to our website and don't ever use our products again. Have a nice life!
I took his advice.
I tried this application today with their Macintosh client component and the Joomla server side component. Simply one of the best applications out there if you are looking for a powerful chat application. I agree with the other reviewer that an Iphone app or an SMS text messaging gateway for remote support would be the cherry on top of a virtually perfect application.
Made my experience as a newb even bedder!
recommendation:
Maybe Develop a mobile app for iPHONES and other mobile devices. because Techs are always on the go. and it would be cool too.
thanks.
recommendation:
Maybe Develop a mobile app for iPHONES and other mobile devices. because Techs are always on the go. and it would be cool too.
thanks.
The CMS fruit extensions are awesome.
Easy to deploy, user friendly, very accurate.
These group are innovative and very customer service friendly.
You are not spending 20 bucks a month to track, you are getting a lot for your bucks.
Their customers support is excellent too.
I am recommending this to all our business owners at Women Are Dreamers Too.
Keep up the Good Work CMS fruit.
Joomla Community, You NEED this awesome Extensions
You are tacking site visitors in secs, responding to live chats in realtime, you are in and out of your sites is secs.
Test drive and you will agree, buy and you will wonder how you ever lived without Them
WE LOVE YOU CMS fruit
-Cindy Williams, Ph.D. fro WaDt
HIGHLY RECOMMENDED, I am linking our site to them.
Happy Holidays CMS fruit and long live CMS fruit
Easy to deploy, user friendly, very accurate.
These group are innovative and very customer service friendly.
You are not spending 20 bucks a month to track, you are getting a lot for your bucks.
Their customers support is excellent too.
I am recommending this to all our business owners at Women Are Dreamers Too.
Keep up the Good Work CMS fruit.
Joomla Community, You NEED this awesome Extensions
You are tacking site visitors in secs, responding to live chats in realtime, you are in and out of your sites is secs.
Test drive and you will agree, buy and you will wonder how you ever lived without Them
WE LOVE YOU CMS fruit
-Cindy Williams, Ph.D. fro WaDt
HIGHLY RECOMMENDED, I am linking our site to them.
Happy Holidays CMS fruit and long live CMS fruit
I have had this program on my site for months now. Runs like a treat. No issues at all. I have installed several of the upgraded versions without a hick up. Multiple chat sessions works fine. Very happy thank you.
Hi,
My first time installing a chat module. First, I have tried the free ones, without success, I am a newbie, I need simple stuff. I, finally, decide to buy one. I needed 15 minutes and everything worked out ! translation included. 2 weeks after, I needed to re-install a backup of my site and I had problems, I have contact JLive Chat and I got a real fast service, exchanging some emails till everything was ok. Excellent module and Excellent service.
Robert(Quebec)
My first time installing a chat module. First, I have tried the free ones, without success, I am a newbie, I need simple stuff. I, finally, decide to buy one. I needed 15 minutes and everything worked out ! translation included. 2 weeks after, I needed to re-install a backup of my site and I had problems, I have contact JLive Chat and I got a real fast service, exchanging some emails till everything was ok. Excellent module and Excellent service.
Robert(Quebec)
I had some problems getting the chat system to work, but the JLive Chat team was extremely responsive and helpful in working with me to overcome the problems. The system now works fine for me.
I have looked at a number of other commercial chat solutions and for my client's requirements I believe JLive Chat is an outstanding value compared to all of the others.
I have looked at a number of other commercial chat solutions and for my client's requirements I believe JLive Chat is an outstanding value compared to all of the others.
Support was near-instant. I had trouble getting the module to work, and John spent countless emails guiding me through the process. In the end, I was dealing with a minor bug. A refund was issued without any problem. An updated version is expected in one week, but I didn't have time to wait. The software looks promising. (Especially compared to what is available out there!)
