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cSupport Live Chat Plugin

Editor's Note
  • Requires subscription to commercial service.
Extend the human contact. Chat with with your website visitors!

This plugin implements an inline live chat button to the bottom right of your Joomla site.

The cSupport live chat includes:

+ No client software to download
+ Service live chats from any browser, including smart phones
+ Service multiple visitors simultaneously
+ Canned responses (pre-configured text added to a chat with a single click or short-code)
+ Includes a contact form when you are not available/online to serve chats
+ Google Talk Integration to chat with your website visitors directly from your google talk client
+ Reliable and secure
+ Complete chat history available for visitors and for the website administrator
+ The live chat service is provided by csupporthq.com. See https://csupporthq.com/ for a full list of features.

This plugin requires a cSupport Live Chat account. You can signup at https://csupporthq.com/pricing

- Installation in Joomla 3.0 -

1. Extract the downloaded zip package first
2. Install the plugin using the "Extensions" -> "Extension Manager" -> "Install" menu, use the cSupport_J3.0_v1.X.X.zip package.
3. When the plugin has been installed, go to "Extensions" -> "Plug-in Manager".
4. Find and click on the "cSupport Live Chat Plugin", then "General Settings". Enter your personal cSupport live chat domain. NB: It has to be in the form of "chat.csupporthq.com"
5. Make sure that the plugin is enabled and everything should be working.

- Installation in Joomla 1.7 -

1. Extract the downloaded zip package first
2. Install the plugin using the "Extensions" -> "Extension Manager" menu, use the cSupport_J1.5_J2.5_v1.X.X.zip package.
3. When the plugin has been installed, go to "Extensions" -> "Plug-in Manager".
4. Click on the cSupport live chat plugin and enter your personal cSupport live chat domain. NB: It has to be in the form of "chat.csupporthq.com"
5. Make sure that the plugin is enabled and everything should be working.

- Installation in Joomla 1.5 -

1. Extract the downloaded zip package first
2. First install the plugin using the "Extensions" -> "Install/Uninstall" menu, use the cSupport_J1.5_J2.5_v1.X.X.zip package.
3. When the plugin has been installed, go to "Extensions" -> "Plugin Manager".
4. Click on the cSupport live chat plugin and enter your personal cSupport live chat domain. NB: It has to be in the form of "chat.csupporthq.com"
5. Make sure that the plugin is enabled and everything should be working.

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2012-01-31
Reviews: 8
is said to be non-commercial, however it is testing for 14 days .. is commercial