"Top 40 plugins ever!" - MakeUseOf.com
"An extension to your social media presence or website" - 4.5/5 Network World
“Top 10 most useful plugins” - My Programming Blog
“Nice.. Now, that’s a good addon for the best CMS. Goodluck and thanks to Clickdesk team for this awesome product.” - Qubesys
* No software to install.
Receive live chats and voice calls directly on your Skype or Gtalk from your website.
* Live chat and call
ClickDesk provides free local access numbers in nearly 40 countries. Your website visitors can live chat or call you instantly from your website for free.
* Built in help desk (optional)
Manage all your emails & offline chats using the built in help desk. Instantly get IM alerts when a new ticket is created, assigned or updated.
Refreshingly new and dead-simple help desk software.
This Joomla live chat extension (component and plugin ) is free to install and use with Google talk. You get subscribed to our free plan. To compare our features, plans and pricing please visit www.clickdesk.com/pricing.jsp
* Fast and Reliable
Chats get transmitted instantly and we are based on Google's cloud. 99.95% uptime guarantee.
* Advanced Features
Canned responses, Pro-active live chat rules, chat transfer between operators and departments, language localization, text and color customization, themes, plugin integrations and many more are available by upgrading to a paid plan.
This is official ClickDesk's Joomla live chat help desk extension. Works along with similar live chat and live support applications, livechat components and livechat, live help, live support plugins like zopim chat, olark, banckle live help, livezilla, liveperson, snapengage, zendesk etc.
== Instructions ==
1. Upload and Install the downloaded zip file using your extensions manager.
2. Go to components -> ClickDesk
Wait for the page to completely load. Signup and Login.
3. After logging in, the WidgetID field gets filled automatically.
4. Add an operator and verify the id by accepting the contact requests sent to the IM.
5. Go to your plugins section and search for ClickDesk. Enable the plugin for the ClickDesk live chat to appear on your entire Joomla website.
Please contact our live support or write to support at clickdesk.com if you have questions or need assistance with the setup.
Thanks for the review Alberto. Glad to know that your liked the Joomla live chat software plugin.
Yes, ClickDesk live chat is mobile compatible too and you can receive live chats on your regular IM apps.
Please feel free to contact ClickDesk's support if you have any questions.
Apologies for the inconvenience caused.
If you are still facing any issue getting the plugin work on your website, please write to support @ clickdesk.com with your details.
We are closely monitoring all the support tickets and I assure you that a dedicated support rep shall assist you get the chat live on your Joomla website.
There's nothing wrong with making money, but BE HONEST with people up front so you don't waste their time. This component does not enable skype chat without paying for it.
Hi, The description is updated and clearly shows the limitations of the free plan.
The plugin is non-commercial and is free to use. Customization, ability to use Skype and other advanced features come with paid plans.
With LiveZilla I always had problems because the client had to be installed on every agent's computer.
This system makes it easy ... I can even respond to inquiries on my smartphone using my skype account!
The service (for any active site) will cost you, but DEFINITELY worth it if you need to provide professional live help at a reasonable cost.