You can install, customize and activate the Hipmob for Joomla plugin with just a few clicks; no servers or software to install.
Here's the installation guide (complete with pictures): http://www.hipmob.com/documentation/integrations/joomla.html
Hipmob is great if you are:
- an online store looking to increase sales or get more feedback
- a blogger who wants to talk to your audience
- providing a service and want to provide great customer support
- looking to turn visitors into customers
- looking to up-sell customers to bigger orders
- reducing abandoned carts
Hipmob's live chat service comes with a ton of features, including:
- Works with all browsers Internet Explorer, Firefox, Chrome, Opera and Safari
- Works on mobile browsers as well
- SDKs for your iPhone app, Android app or iPad app
- Integrates with Mailchimp if you want to send newsletters
- Integrates with Helpdesk systems like Zendesk and Desk.com
- Plugs into CRM tools like Highrise by 37Signals, Zoho CRM, and Salesforce
- Sends notifications to your collaboration tools like Hipchat and Campfire
- Set greetings, canned messages, away messages and help messages
- Has a REST API for developers, in PHP, Python and Node.JS
- Chat from your favorite XMPP Instant Messenger, including Adium, Pidgin, Instantbird, iChat, iMessage, and IMO
- Chat from your mobile phone! Using the IMO instant messaging client.
- Email to reply to customers who are away
- Analytics right in your Google Analytics or Mixpanel Account
- Easy to customize the UI
- Manage multiple sites
- See visitors on your site in real time
- Send proactive chat messages
- Send images and audio files
- Direct users to specific URLs.
- Reliable and Secure
See a full list of features at http://www.hipmob.com!