123LiveHelp is the world's first live support software with video live chat, customers can chat with the operators face-to-face.
Customers may live chat with operators one on one.
Operator Desktop App
Proactively invite prospects to chat and co-browsing with them.
Search chat transcripts to get more sales opportunities.
Brand your chat with your company logo.
Choose one of available online/offline buttons, or change it to your own.
Choose one of available chat invitation style.
Choose chat window skin.
Monitor Website Visitors
See who is on your site, where do they come from, their IP Address, what they are viewing, referring pages, etc.
Identify those with purchasing potential.
Get operator ratings through post-chat survey.
Get visitor data history: referrer, keywords, search engine, location, OS, etc.
Admin Desktop App
Manage departments and operators.
Generate custom chat code.
Customer Web Client
Fill in one sentence question at the login panel.
Chat as guest or registered users.
Get chat log automatically via email.
Leave a message when all operators are offline.
We employ industry-leading technology and infrastructure to deliver maximum security.
Powerful Java Chat Server
123LiveHelp can be installed to your CMS, like Joomla, WordPress, DotNetNuke, etc., with users single sign-on.
Free installation and integration service is available for license buyers or yearly hosting buyers.