Joom Docs


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Expires: 12/31/2011
Everything seemed to work just fine until I came to download an item through the site. For some reason the download added a large quantity of HTML and CSS to the top of the text file making it useless for my site. I have requested support on numerous occasions, Given the site owners access to my site as requested and reinstalled the script on 5 seperate occasions but still have no luck.
If this script worked the way it says it does it really will save you a load of time and effort, in my case it does not and the support from the script writers was and remains very poor.
I wish I could rate it high and give it maximum marks because the concept is excellent, the look is wondefull and the ease of use is very good, if it would only download files properly.
The document import is just plain broken. Several attempts to add/import documents following the meager instructions failed.
Support was no help. While they did respond initially, they were unable to resolve the problem.
Based on my experience with the app and support I have given up on this one and will not consider any Joomclan apps in the future.
There is no excuse for charging money for a product that is still beta-level software.
[JoomClan] JoomDocs is on stable version for 1 year now without any issues. If it was not stable release I would have not charged for it.
The document import is just plain broken. Several attempts to add/import documents following the meager instructions failed.
[JoomClan] What attempts? Our import process is based on one click process.
Support was no help. While they did respond initially, they were unable to resolve the problem.
Based on my experience with the app and support I have given up on this one and will not consider any Joomclan apps in the future.
[JoomClan] We have never saw any case or support forum entry for these issues mentioned above. I don't where end user is asking for support. If this issue is still pending please post it in the forum so we can get you to resolution.
BACKGROUND: I manage a website for a major international think-tank, which has hundreds of PDFs etc managed by DOCman. However, due to the "legacy mode" issue, and some apparent upgrades in JoomDOC we decided to try it.
RESULT:
1. Installation works as promised. All green lights.
2. Migration does not work. The software stalls and hangs. Server 500 issue. Migration of categories and files seem to have gone through though upon checking the files and category sections of the component, its all there.
3. However, when trying to access the documents we get "Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 3 bytes) in /htdocs/libraries/joomla/database/database/mysql.php on line 462"
4. If you try migration more than once, you get dupes in your categories. It doens't check if there was a category with the same name before.
In the end, we had to uninstall, and thankfully DOCman was still working. I gave it the lowest rating because despite numerous install and uninstalls, checks, and double checks, we cannot get it to work.
Be VERY CAREFUL in migrating to this component on your live site if you have a substantial amount of data in DOCman, or if the data in there is critical to your site.
Assuming that people install this component on a live site without testing it before goes against any advise the Joomla community normally gives:" ...test before installing on a live site". Expecting this from a developer is unreasonable.
The developer of this extension should very clearly state this on their website so people can weight this before spending $35 on something that might or might not work.
I will use Remository instead!
This is the service we don't give. Yes it is true that we don't support dev or local systems. Once you are buying an extension we will support when you live.







