- This extension requires registration to download.
Features at a glance:
• More than 70 payment processors built in (Manual Transfer handling, Paypal (& Pro!), Google Checkout, 2Checkout, Authorize.net (& AIM, ARB, CIM!), iDeal, CCBill, Worldpay, Moneybookers...)
• Extensive Registration & Subscription workflow handling
• MicroIntegration API to attach PHP code to payment plans
• Already features more than 80 MicroIntegrations, including: emails, htaccess, mysql queries, assignment of Docman or VirtueMart groups and many more
• Multiple payment plan options (Paid, Free, Lifetime, Trials...)
• Integrated Registration and Subscription process with JomSocial and CommunityBuilder (amongst others)
• Professional features: Tax handling, Shopping carts, Discount Coupons, Plan Groups
Please check out our Tour - It will give you a much better insight into what AEC can do for you!
AEC has always been relatively easy to install, configure and maintain - if it's too hard, you probably shouldn't be configuring a Joomla! site to start with. I got the whole thing working beautifully with about two afternoons work, the occasional glance at the docs, and a single support ticket for something I couldn't figure out. That was 3 years ago, and the online documentation has now improved considerably, and there's even a load of videos if you have trouble reading manuals.
So you may indeed have to study a little to get it working as you'd like, and you may even have to submit a support ticket for help with a specific issue: 1 Hour of support is now included with membership, and extra support costs 35€/hour... I can't see how anyone can complain about that - I wouldn't work for less that that, especially if there's always a risk the customer might open a Paypal dispute 2 months later for a full refund when I've spent hours helping them out.
So one word of advice - if you want fast support (and this applies to any software), make it easy for the support team and yourself: include all the info requested of you, and try to provide a concise, accurate and detailed description of your problem. In 3 years I've opened maybe 4 or 5 tickets and have always received timely and friendly help from an expert who solved my problem asap. If you open a ticket that just says "doesn't work"... you'll get about as much information as that in return.
As for the software itself, I don't know what I'd do without it. If you need a reliable & professional system to provide paid access to content, look no further than AEC + Joomla!
(disclaimer: I have no affiliation with AEC - I run the websites GCalToolkit and Dba2Csv with AEC)
After staring off with CB and CBSubs it was one issue after another. CB has gotten too big for its britches, costing more and more with vague forum respones and challenging plugins and configurations.
AEC is a prayers answer. It is worth the money, out of the box solution to integrate Jomsocial Membership Registration Sites with a responsive Developer who believes and supports their product.
Tim "The AEC Convert"
The configuration was relatively simple but I had a couple of issues that I wanted support for.
The Valanx support was outstanding. It was fast, expert and well documented in the ticket system so I knew what had happened all the way through.
I highly recommend this component for both it's functionality and the support you will get if you need it.
We’re using it in conjunction with Jomsocial and IdevAffiliate and would have been pretty helpless without it, since we never found the same versatility and flexibility we wanted and needed in any other similar solutions out there. It’s vital for handling the members of two communities we’re running with Jomsocial and making payment an easy and secure task for our members when paying and for us administering it. It’s pretty great actually and also easy to setup these integrations (MI – micro integrations). Very good support for payment processors, and even if the one we actually needed (DIBS) – we just had to integrate ACE and hope for DIBS payment support before to long. We have been using PayPal in the meantime. But now it seems that the DIBS payment processor is just around the corner..
Thanks for making this great piece of software! It's Golden :-)
Well for some it might work out of the box. For me it did not. (Joomla 1.5: PHP4 - no chance, white screen, PHP5 - some irritating errors, which might have been correctable, but with some amount of time again; Joomla 1.6: claimed here - no chance to include it - no menu entries, no correct responses and so on).
I wrote an E-mail via the contact form on the website - no answer for days. I can confirm what people write here, about days of not answering to requests from their mailform. And I can even proof I've sent it, because I got a copy of that message to my mail. But the bad part was when I found the programmer at his blog, writing against his customers, I contacted him because of this missing reaction, he was starting to argue with me, that he won't be able to answer if he wouldn't get the mail (from his contact form) and making public discussions with me. I think this is not ok. In my opinion this seems to be an aggressive blog and it still exists. So take care as a customer he might pull you into some discussion. Even though he is very honest - he keeps the counterpart comments also inside. At least he did not delete any comment written by a customer which was not satisfied as far as I can tell.
* After we were in contact, he offered help immediatly.
* I wanted my money back - that worked without any delay.
* The Component might really be powerfull to people that might want to spend the time.
* Might be a good extension in the future for 1.6, if everything worked out of the box.
Even after having a public discussion with this guy I still wish him/his team success and the best for the future.
We have tested AEC to work on PHP versions ranging from 4 to the latest 5.3 - all working without a problem (we're actually late dropping PHP4 support). Same for Joomla 1.5 and 1.6.
First off - you did get our support package, so you could have just filed a ticket there. The email you sent in got lost and as I already told you in the comment section of an unrelated blog post - if I don't get it, I cannot reply to it. The fact that you got a copy does not make it appear in my inbox, sadly.
I handle all the incoming messages over that form and as you can also read from other comments, I usually respond VERY quickly and of course I reply to ALL requests that come in. To suggest otherwise or to claim that because there is one other review that had the same trouble that you had is misleading.
"Writing against my customers":
I find that very offensive. I have done no such thing and I already got the impression that you did not read my blog post correctly from your first comments on that blog post. What I did was talk about my relationship and troubles with a few of our clients. To make that into a general rule that I am aggressive and drag clients into arguments is simply false and unfounded. You posted a comment that made it clear to me that you did not understand what I was writing. So I talked to you to help you understand it.
The bottom line:
What actually happened was that you could not set up the software (most likely because of a server issue on your end), had trouble contacting us, read my blog post and thought that it was about you. So you wrote a comment and I tried to help you understand.
How this review is supposed to help others make a decision on whether or not they want to check out the software is beyond me. Nearly all of it is about your personal trouble talking to us (except when you comment and suddenly see that when we do get your messages, we are very responsive) and then you throw in two off-hand remarks about how you think people need time to understand the software and that in the future it might be great.
I will report this review because I think that it is not compliant with the JED ToS, based on the reasons I mentioned above.
After purchasing, downloading, and installing I began setting things up. I like the organization and thinking behind AEC's way of handling paid subscriptions. It makes perfect sense and I'm not afraid to try to show my client how to use AEC on the site I am building for them.
I did get stuck at one point during configuration but I logged into the support forum and found my solution within a minute.
I only need the paypal payment gateway, but the fact that there are 45 different payment processor gateways included tells me that the people behind this extension are there for their users.
AEC is rich with options for configuring to your exact needs.
I am putting it on a 1.5 site but am excited to see it's already ready for 1.6 - a solution for one of my personal sites I've been waiting years to finally launch.
The component itself is working great! I needed something that could handle my memberships and serve as an event registration component, the micro integration into my forums allowed me to do just this.
They have a slew of how to videos on there website. I watched a couple to get a feel for the component. Then only took a few minutes after that to set it up.
This is a lot more power full then I ever need, which is great for people who need this.
All in all I really recommend this extension.
Keep up the good work guys.
Moving on to the support. You have to pay for a membership to the site, and pay more for ticket support. The site has a forum that has a broken search feature. You can sift through posts manually until you find something close to what you are looking for but even then most topics go unanswered. The paid ticket support is pretty much useless as a ticket I submitted 6 days ago has not even been responded back to. Even after I told them that I was able to find the answers myself (after no response) and that I wasn't going to need the support and was inquiring if I could get my money back for the paid support that was never given.
Anyhow to wrap this up. Component itself is good. Support and documentation is very poor. I think this has great potential but more effort will need to be put into documentation. The paid support should just be dropped since no response is given to a ticket that you have to pay to submit (at least in my experience). If I was going to do this all over again or if somebody asked my opinion on what was the superior component for controlling paid memberships or subscriptions I would recommend something else.
Very poor support in my opinion.
I have tried everything to figure out who this reviewer is and what went wrong. The problem is: I could not find either a corresponding user account, nor a ticket that was open for that long.
If you run into a similar issue, please do not hesitate to contact me directly (either through our sales email form or my email which is also on our website). We really try our best to make up for things going wrong, but please do give us a chance to actually do that.
Having found something so well-done like AEC saves me another 2 weeks or minimum 100 hours of work. For that price I will even sleep with the developer, well, if he was a she, had nice tiny waist and .. oh well you get the point..
AWESOME! Get it. It's amazing.
Can't wait for .16 and the new features. I hear the dev had some problems, so get well man!
They dont support in the community forum.
They dont support in the paid ticket system, even you choose the bigger package.
They havent replied since 1 of October...and we must finish our project. So it was a big stress!
So if you have question more than "how can I setup" than you will find you alone in the dark...deep frozen dark with the promises...
Avoid this, and choose those who can give you what you paid for!
I have written about the current situation extensively in my blog and have offered you my direct cooperation yet still haven't heard back from you so far.
I must disagree on your two points, though - The only thing failing on you was me in this situation as I had some things to sort out (again, refer to my blog). This has nothing to do with our forum or ticket system.
I hope that we can resolve this matter soon without resorting further to public battles.