JTag Help Desk
JTAG HelpDesk is a nifty tool to help web masters organize their incoming contact inquiries and their FAQ knowledge base, doing all that in a simple, yet very user friendly fashion.
English, German, Italian, Dutch, French
-Compatibility with Joomla 3.0
-Integrated skype which will allow users to chat with admin of the site.
- User can upload photo from frontend.
-Now user can send reply to existing inquiries directly from front end.
-Now user can see replies of his/her inquiry directly from frontend.
-Added captcha at the front-end.
-Now available history of sent replies of inquiries
-Functionality of Recent Solved inquiries and restore those inquiries
New field 'On Hold' added in status column
Fully customizable look and feel with size scaleable User Interface - to help match any layout
Ready to translate front and back end
Powered by jQuery
Ability to switch on/off form fields, change their labels, help info tool-tip and mandatory status
Ability to create a multitude of issue categories for both inquiry form and knowledge base
Admin can give a status to the inquiry
Ability for registered users to see the status of their inquiries
Ability to create HTML contents for each question in the FAQ knowledge base
Positive/Negative user rating to facilitate the ability to distinct bad FAQ entries and get feedback from your users
A module that allows the web master to dock a "contact us" button to any of the screen edges that invokes a tabular view combining both Inquiry form and FAQ Knowledge base
Automatically save information in Joomla contacts
-User can add, edit, delete custom fields.
JTag Help Desk
- Last updated:
- May 15 2015
- Date added:
- Nov 18 2014
- GPLv2 or later
- Paid download
- Uses updater:
Ease of useNot rated
Value for moneyNot rated