ClickDesk provides a wonderful combo of fastest live chat, help desk, voice chat (VoIP) and social toolbar along with free local access numbers in 40 countries and social toolbar for your Joomla website. Visitors live chat or click to call from website and operators respond conveniently on their Skype, Google Talk or in-browser webchat.
[Update 16th July 2013]
Supports Joomla 3.x versions
ClickDesk releases User Alias feature. Now you can add multiple admins to your ClickDesk account.
To know more- http://blog.clickdesk.com/user-alias-feature-add-multiple-admins-to-your-clickdesk-account/
"Top 40 plugins ever!" - MakeUseOf.com
"An extension to your social media presence or website" - 4.5/5 Network World
“Top 10 most useful plugins” - My Programming Blog
“Nice.. Now, that’s a good add-on for the best CMS. Good luck and thanks to Clickdesk team for this awesome product.” - Qubesys
*Combo of fastest Live chat, Help Desk, Voice Chat and Social toolbar
*Works seamlessly across all major browsers
*Fully customizable - colors, themes, text, templates & position
*Supports multiple languages
*Take chats from online agent panel or IM (GTalk and Skype)
*See website visitors real-time in dashboard
Built-in help desk ticketing system with automation
*Live chat conference
*Advanced reports to give insights into your business
*Complete web visitor information like location, IP address etc.
*Display Facebook and Twitter information on live chat widget
*99.95% uptime guarantee
*Seamless integration with Salesforce.com, Sugar CRM, Zendesk, Unbounce and more.
This Joomla live chat extension (component and plugin ) is free to install. To compare our features, plans and pricing please visit www.clickdesk.com/pricing.jsp
This is official ClickDesk's Joomla live chat help desk extension. Works along with similar live chat and live support applications, livechat components and livechat, live help, live support plugins like zopim chat, olark, banckle live help, livezilla, liveperson, snapengage, zendesk etc.
== Instructions ==
- Download ClickDesk-Joomla extension and unzip the downloaded file to find two zip files in it. Now go to 'Extensions' and select ‘Extension Manager’ and upload the two zip files one after another.
- Go to components -> ClickDesk Wait for the page to completely load. Signup and Login.
- After logging in, the WidgetID field gets filled automatically.
- Add an operator and verify the id by accepting the contact requests sent to the IM.
- Go to Extensions and click on Plugin Manager and search for ClickDesk. Enable the plugin for the ClickDesk live chat to appear on your entire Joomla website.