FrescoChat Live Chat
Bring the power and simplicity of FrescoChat to your website. Your day-to-day live chat experience will be more pleasant and simple. No sign in/out from web dashboards, amazing level of customization, great look and loaded with features you will love.
HOW IT WORKS
Native IM Live Chat solution based on Jabber protocol: It works with popular IM apps for any platform on Desktop and Mobile devices. Once installed on your computer, FrescoChat will log you in automatically when you turn on your PC and the client will run silently in the background, no need to sign in to a web dashboard and switching browser tabs to find it.
Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents
Stay connected from multiple devices: FrescoChat will follow you wherever you are
Set up automated invites to your web visitors: Each page on your website may have a customized message to offer help given the content of the web page.
Departments: Group agents into departments, let the web visitor decide to which department they want to chat
Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there's no response, will send an alert to the next available agent
Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client
Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available
CUSTOMIZING LOOK AND FEEL
Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox
Select your own attention grabber
Choose from dozens of themes for your chat box and chat bar
Translate / Localize messages and texts on chat box
Set up chat box size, position and even zoom.
and more... Check all of our features at http://www.FrescoChat.com
FrescoChat Live Chat
- sebastian odena
- Last updated:
- May 14 2015
- Date added:
- Nov 19 2014
- GPLv2 or later
- Free download
- Uses updater:
Ease of use