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Introduction

The power of OTRS tickets via your Joomla website

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OTRS (http://otrs.org/) is a feature-packed open source ticketing system allowing things like time tracking, email handling and reporting. Rather than re-implement all of this, we've taken the powerful features of OTRS and integrated them with the CMS features of Joomla! The overall web site is managed by Joomla! while the help desk agents and end-users raising tickets interact with the web interface features of OTRS. With the OTRS Joomla Gateway, OTRS tickets are part of the Joomla web site template, and the user experience is seamless.


Fantastic Extension


Posted on 19 February 2013

In a few minutes I was able to connect my Joomla to the OTRS. Really simple to use and configure and very well documented.



Thank you guys for this work!


some problems...


Posted on 18 March 2012

Hi! It's realy good extension, but i have one bug. When i try to see my tickets on joomla side, information from OTRS dont display, i have only ticket number and misc. information. joomla version 2.5.3 and OTRS 3.1

Owner's reply: Thanks for the review and your kind comments.

If you would like to tell us more about the problem you are seeing we'll do our best to help. Enter the details via the New Issue button at https://github.com/cognidox/OTRS-Joomla-Gateway/issues

Slight Issues.


Posted on 19 April 2011

The walkthrough for configuration on this was fantastic. Well documented and clear.



I would like to see some development towards Joomla 1.6



The package itself is simplistic and the support therein is fantastic; response to an e-mail was

Owner's reply: Thanks for the positive feedback.

You'll be happy to know we have now added 1.6 support. We also released a new video (http://www.cognidox.com/cognidox/download/VI-402287-TM-LATEST.swf) to show how to use it.
WordBridge

WordBridge

Free | Blog integration | Vittal Aithal
2.5
Score:
98
20 reviews
WordBridge allows you to use WordPress.com to write and manage your blogs, then publish them automatically to a Joomla website using this easy-to-configure component. You get all the best features of WordPress.com for blogging, and all the best features of Joomla for web content management. You don't have to use an unfamiliar blog editing tool or a tool in Joomla that resembles WordPress. There's no need for a one-off migration, export or conversion from WordPress. Simply configure WordBridge with your wordpress.com blog address and then all your WordPress edits and posts appear directly on your Joomla site. No need to worry about formatting; posts appear using your Joomla templates and stylesheets. Easy! If desired, you can even merge different WordPress.com blogs into one site. Once WordBridge is managing the blogs on your Joomla site it can make direct calls to WordPress.com tools to display by category or tag. You can search the blog contents. It supports all the links that your WordPress.com blog provides, such as add comment, like on Facebook, send a Tweet and so on. It uses SEO-friendly URL links too.
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OTRS Gateway

Version:
1.0
Developer:
Vittal Aithal
Date added:
Nov 18 2014
License:
AGPL
Type:
Free download
Uses updater:
Includes:
Compatibility:
2.5
Download DemoNot available Support Documentation
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