Very high level of functionality with a wide range of add-ons available extending functionality.
For a 'standard' single agent Real Estate Listings web site the 'standard' Hybrid Package provides pretty much everything you would need. Additional add-ons such as CRM (Customer Relationship Management) are available for increased functionality.
From what I can see the product can function as a single real estate agent web site, and with additional add-ons, a Broker's web site with multiple agents, and (again with appropriate add-ons installed) could function as an MLS service for multiple Brokers with multiple agents with each being able to manage and display their listings as though they were separate and independent web sites
Ease of use
While the product works 'out of the box', because of the high level of functionality and customization available, it does take some time to 'get your head around' all the various customization options available and how they work. The Flex add-on essentially provides a CCK (Content Construction Kit) allowing existing data fields to be modified and additional data fields to be added.
Excellent - with Realtyna on-line help desk system. Almost all my support tickets have been answered within 24 hours (including weekends), and all my reported issues have been resolved.
Good - but could be improved. Sometimes available documentation does not appear to match the latest version of the software. An 'introductory user manual' explaining some of the Realtyna terminology/concepts would be useful. For example, the difference between the terms 'propertyshow' (display a single property) and 'propertylisting' (display multiple properties).
Value for money
Excellent - especially as I was able to purchase the Hybrid Package at a $399 special offer price.