Added editor button plugin for better usability of plugin.
I had "user error" adding the links to the page (forgot the leading / - but to be honest, the example text didn't include it so I made an assumption) - but anyway, the support response was almost instant.
I had a further issue with a conflict with another module (jquery issue) and within 24 hours, it was fixed for me (the support person went into my site and got it working with a new patch).
Excellent - very highly recommended.
Things could go smoother, but it is a extension i really do need and want. Certainly worth the 7 dollar!