@lper
Results 1 - 7 of 7
by@lper, February 6, 2012
by@lper, September 11, 2011
by@lper, June 26, 2011
by@lper, May 9, 2011
by@lper, February 13, 2011
Hi All,
I dont normally like to write a negative feedback, as I always and always try to resolve it first. But I think it is important that everybody should know what to expect from yagendoo if you pay for a product or service.
Products I bought didnt quite work the way they should have done, and I contacted the seller for some help. I am not a programmer but Im reasonably IT savvy, so I know what Im doing & with a little support I can do a lot. But yagendoo couldn't be bothered responding.
I am therefore unable to rate support, as there isn't one. I tried sending few emails from my personal email as well as from their website using "contact us" form. Not a single reply. I then informed them I was going to open a dispute with paypal. Again no response, other than my purchase was cancelled immediately!
The most disappointing thing is Paypal closed the dispute in sellers favour. So NO REFUND from either side.
I honestly and truthfully urge everybody thinking twice before paying for something from yagendoo. By all means try free extensions/modules but BE CAREFUL when paying. You are very unlikely to get it back if it doesn't work.
So far I have invested quite some money on extensions/modules/plugins etc. and never came across with a seller this unprofessional.
I dont normally like to write a negative feedback, as I always and always try to resolve it first. But I think it is important that everybody should know what to expect from yagendoo if you pay for a product or service.
Products I bought didnt quite work the way they should have done, and I contacted the seller for some help. I am not a programmer but Im reasonably IT savvy, so I know what Im doing & with a little support I can do a lot. But yagendoo couldn't be bothered responding.
I am therefore unable to rate support, as there isn't one. I tried sending few emails from my personal email as well as from their website using "contact us" form. Not a single reply. I then informed them I was going to open a dispute with paypal. Again no response, other than my purchase was cancelled immediately!
The most disappointing thing is Paypal closed the dispute in sellers favour. So NO REFUND from either side.
I honestly and truthfully urge everybody thinking twice before paying for something from yagendoo. By all means try free extensions/modules but BE CAREFUL when paying. You are very unlikely to get it back if it doesn't work.
So far I have invested quite some money on extensions/modules/plugins etc. and never came across with a seller this unprofessional.
by@lper, February 9, 2011
by@lper, December 24, 2010
This component had everything I needed except delivery notes (some call dispatch notes). I contacted the developers and they responded very quickly and added this functionality in no time. Further to this, I made few more suggestions and they were all implemented within few days.
I am a very happy customer. I cannot thank enough. The most important thing for me is; they took their time to reply my emails.
Excellent support, excellent communication and needless to say, excellent component.
Bottom line: it is worth every penny.
I am a very happy customer. I cannot thank enough. The most important thing for me is; they took their time to reply my emails.
Excellent support, excellent communication and needless to say, excellent component.
Bottom line: it is worth every penny.







