I don't know what made you submit such a report! It's superficial and untrue. The stable version of Remository is working perfectly well, any problems are surely dependent on specific circumstances. And for an Open Source project the forum is serviced acceptably well. If you require shorter response times you could always opt for "problem fix" on the Remository homepage. But I doubt you are willing to spend any money on support. You seem more like the type "I want my fix now and I want it free of charge!" That's the attitude that will eventually be the death of Open Source development.