Chief Design Enthusiast
The product itself is just the way I like it. Clean, modern and integrates well with your template.
What I was looking for was a component that lets customers write reviews and show a picture of what they purchased. I did not like any other feedback components as they were elementary or had a weird forced css style. It was imperative for me that the feedback system looks like it's part of the website and not some seperate showcase or feed.
This component has many options. You can choose what kind of information you want from the person writing the feedback, you can show and hide all kinds of fields. Almost all text is in strings in the language file so you can use overrides to change the text with extreme ease. That is also important for me so I can use terms that apply to our company and products. Basically you have full control over the product. There are too many options to review, I suggest to just try it. It's commercial so you have to pay for it but it's cheap.
I also use their captcha which is so much better than the standard letter captcha that I can never properly read. Their captcha uses icons and is actually fun for your customer / reviewer as well.
The only issues I have with the component are speed and the displaying of the photos but that might be caused by a misconfiguration on my server.
I would recommend this product to anyone!