+ Comprehensive, yet uncomplicated, well documented, and very easy to setup and use — with fully integrated modules for every conceivable HelpDesk essential and more — Ticketed Support (including eMail trigger), KnowledgeBase, FAQs, Glossary, Announcements, and even Testimonials.
+ Modular design that allows me to disable any module I choose not to deploy.
+ Highly customizable in every respect, right down to a very sophisticated Ticket ID scheme.
+ Support for custom fields, Joomla! ACL, and multilingual sites.
+ Robust performance, with impressive page-load speeds.
+ Impeccably stable, clean code. Responsive, too — blends in cleanly and nicely with virtually any template.
+ Aggressively maintained, with frequent updates and enhancements.
+ Solid support, with excellent response times for issue resolution… I haven’t had a need to contact support since Joomla! v3.1, and when I once did for a minor rendering issue in the J!25 days, response was always prompt and resolute.
Freestyle Support Portal is, without question, the real deal, with every feature a HelpDesk application should have, and then some. It’s one of those extensions that makes you wish you could use it for everything else — Live Chat!, Billing, etc. It is that good. And at $29.99, it’s a bargain, easily beating out much higher-priced competitors that offer far less functionality. I can’t imagine using anything else. Highly recommended!
Perfect AJAX Popup Contact Form is the Joomla! forms extension that didn't forget that its #1 mission is to help its users quickly create forms and seamlessly collect information using those forms. It is truly PERFECT.
I can't believe I wasted the better part of 2 years on convoluted forms components that have become so complicated, they are virtually impossible to use without spending hours creating a single form.
In all of 28 minutes flat, I was able to pre-test my site (using a test module the developer provides), purchase, install and configure Perfect, and publish a functional pure AJAX contact form. Now, that's how a forms app should work.
Suddenly, creating forms is no longer a bewildering chore I have to dread. Unbelievable!
Great job! Keep it up!!!
I stumbled across JotCache entirely by accident, long after trying every imaginable performance enhancement extension you can think of, including those prepackaged with my favorite commercial templates. Some of them are so complicated, in fact, configuring them for deployment is like picking a lock. And not only was I never able to get any of them to show any noticeable improvement in browsing performance, they'd often scramble my page rendering or crash the site altogether.
JotCache is remarkably simple to deploy, and the results are outstanding. Every site I've installed it on feels like a completely different site. Granted I've only been using it for just under 48 hours, I haven't found a single thing not to like about it.
My thanks to Jot Components for generously making this gem available to the community.
While no security protocol can stop a really determined attacker, Admin Tools Professional brilliantly mixes things up in vintage transparent lockdown, effectively shutting the door on every known Joomla! exploit. To a would-be attacker, the message is simple: “Not here. Go somewhere else.”
And that’s just the security component!
Admin Tools Professional also does all the heavy lifting on numerous tedious chores that tend to get put off until the last possible moment of inevitability, including 1-Click Joomla! core updates and Database maintenance. In fact, its functionality feature set was downright intimidating at first glance. But amazingly, it installs quickly and easily just like any Joomla! extension; and deployment is a snap, guided by first-rate documentation that seconds as a treasure trove of knowledge that might otherwise take a few lightyears to acquire.
Remarkably, and to my delight, sites that literally crawled at agonizingly slow page-load speeds have suddenly come to life, thanks to Admin Tools’ many understated optimization features.
How a single extension that does so much still manages to maintain an incredibly small footprint and zero performance overhead is simply beyond me. It is so light, in fact, it’s easy to forget it’s there. I can’t imagine not deploying it on every single personal or client’s site.
Now, there are extensions in JEDland that individually offer one functional subset or the other of the multitude of features, but none that I’m aware of provides the comprehensive reach and scope of Admin Tools Professional in a single, clean and highly integrated war chest.
From one newbie to another, this is truly exemplary software no Joomla! site should be without.. It is incredibly inexpensive protection for all the other investments and commitments you make in the work you do. In my view, it just wouldn’t make any sense not to spend a paltry $30 to protect far greater investment in various template and extension clubs to the tune of several hundred dollars and counting, not to speak of my time and sanity. Clearly, Admin Tools Professional is easily worth many times its subscription cost. And if voting my pocketbook also helps encourage continued development and emulation of its pedigree of excellence, so much the better.
Nicholas, you are the real deal! Thank you so much for your commitment to the Joomla! community.
You will probably find other extensions in JEDland that offer various subsets of this multi-tool’s functionality and feature set, but none that I am aware of provides its reach and scope in a single, clean and integrated package for the nice price of free.
From one newbie to another, this is truly exemplary software no Joomla! site should be without. But for even greater protection, you would do well, as I did after testing it on a couple of personal sites, to step up to the Professional edition which does so much more. It’s incredibly inexpensive protection for all the other investments and commitments you make in the work you do.