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Christin

Reviews(1)
 
byChristin, November 5, 2011
Jtag Members Directory
I installed this on all of my sites with differnt configurations and tried it on three differnt servers, I also installed it on a plain Joomla fresh install and get a 500 error. No support seems to be provided from the developer. It looks pretty but does not seem to work. I would love to know how the other reviewer go this extension to work, and what kind of server config they are running. Mine is a standard server that runs nothing but joomla sites with no issues on hundreds of other extensions.

I wish the developer provided at least a little support for this. There also seems to be a lot of unawnsered support questions on their forum with some people waiting for over a month with no reply.
Owner's reply

Thanks for purchasing this extension. At Joomla Tag we take customer support very seriously and every issue is important to us. We have sold dozens of this extension with only 3 customers posting issues on our forum for this product. The original release of this product had the 500 error for joomla 1.6/1.7 but we fixed this issue about week ago and uploaded the new files. Please send us an email support@joomlatag.com and we guarantee a prompt response to your issue