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David777

Reviews(1)
 
byDavid777, December 1, 2012
JoomListings
Being a novice to website design & development (I'm neither) I engaged a local developer to design my website.What should have taken 6 weeks has taken 5 months +...
Anyway about JoomClan, I bought the Joomlistings Plugin on 11 Nov 2012 & got my developer to install & train me thereafter. Installation was done, however there was an error code which Hassan of JoomClan fixed within 24 hours, bear in mind our time differences (USA & South Africa). After that there were still some "so-called issues" affecting my site... not familiar with the support ticket system I emailed Hassan & he responded promptly telling me that the "issues" were not bugs but training items. I advised my local developer & he responded that it was a Joomlistings problem. I contacted Hassan via email & again he immediately replied asking for my skype id... we skyped, explained & discussed the issues... long story short...today Saturday 01 Dec 2012 he skyped me as my developer was not answering Hassans calls and he took me through the backend of site and trained me in a patient and professional manner for 49 of his precious & valuable minutes. My JoomListings is now working like a gem and I can now take my site to market. Further Hassan has insisted should there be any things I do not understand or forget, to contact him without hesitation for assistance.
In conclusion, all I can say " it pays in the end, to buy & work with the best in the beginning".
There are not enough stars on this review to express my appreciation of thanks to Hassan & Team JoomClan.
Guys you rock! I will certainly be using your services on my next Big Idea in 2013.