The issue was understanding the relationship between the module and the RT template - no product changes were required - only 1 parameter setting. I thoroughly recommend this product.
I had cause to contact support and the response was back within 30 minutes - it was my fault but it was reassuring that help was promptly there is needed. I thoroughly recommend this product.
I downloaded the product, created a template and populated my newsletter with words and images and went 'live', all within 1 day. Having tried this with other products I can assure you it is a compliment to the product (not me!).
I have not had cause to use any support as yet but comments on the forum suggest that the author is very responsive.
I do most of my work for 'not for profits' so the pricing scheme (no domain limitations) works well for my environment.
Thank you Christopher and well done.
One apparent shortcoming may appear to be a lack of reporting but a quick look in the forum and the installation of SQL 2 Excel provided all the reports we require and in a very presentable format.
I strongly recommend this product and am looking forward to the 2.6 release. Thank you for your good work.
I have also used JoomlaPack to transfer complete sites between domains as part of release processing - it works brilliantly.
I have found it easy to instal and use and thoroughly recommend it.
Great product guys!