I had several pre-purchase questions, and a few more after I purchased Joomgalaxy, and the president of the company responded within hours each time. This extension does everything they say it will do. It's simple, even simple enough for me, and it's beautiful. When I realized, however, that it would not yet meet my needs (I needed a multi-directory component), they gave me a full refund, again within hours. The money-back guarantee is REAL. There is no reason not to try this elegant directory. I will certainly be back when their multi-directory component comes out. These people know how components should be made and they know how customers should be treated. Five stars easy!