I basically needed this to backup my site from a test server to some new Domain hosting (daily.co.uk) and I found this tool absolutely invaluable!! The backup was successful to ZIP although had to use JOOMLAS EXTRACT WIZARD (downloadable separately) to extract the backup up file to my computer. Once Extracted I only had one other question which was answered within 24 hours in JoomlaPacks very GOOD support forum and that was do I need to create a blank database on my new hosting server, the answer is YES btw (I know its Noob question but wanted to make absolutely sure)
I then performed the installation and Just like that my site was restored fully working to new hosting.
Amazing! Not a bad mornings work. Want to thank all team who put this pack together and for the great support! Keep up the great work! You GUYS ROCK!. 5 Stars all the way!