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EAPS

Reviews(1)
 
Helpdesk Pro
Helpdesk pro was just what we needed, we needed a ticket system which we could easily fit to our way of working, we repair apple products and this extension allowed us to run our online ticket system with very little configuration, which meant from the point a got it, the system was up and running for client use in under an 1 hour, this included testing time.

I have changed a few language files to make the fields display exactly what we wanted but Helpdesk Pro has a built in translator to change this for you.

When i needed a feature to change, it only took me raising a support request and asking for it and within a day the development team had told me how to do it via coding and within a few hours released another update to the core coding for general release.

I am very impressed at this customer service and will recommend this extension to everyone.

Cheers

Brendan
EAPS