The Joomla! Extensions Directory ™

EnPassant

Reviews(1)
 
byEnPassant, May 19, 2008
Pro Desk
My first time building a Joomla site, and I needed to add on a Help Desk. It took me less than 5 minutes to purchase, download, load this (component?) into Joomla, and in a few minutes more I had the help desk linked and live. Really incredible. Everyone at the client site loves it. We tested it, got familiar with workflows and steps, and are now loading up FAQ's and Knowledgebase content.

I still have a few questions about the two-tier categories in the knowledge base and I'd like a specific search just for this content. But this thing is sweet.