FSDesign
Results 1 - 1 of 1
byFSDesign, June 5, 2010
I've been using Payments Plus for nearly 2 years and have to say this is one of the best supported components I seen or used. It's definitely not the easiest component to configure and get running if you have limited skills in MySql & Php but hey that's where the Platinum support option really paid off for me. In the end all the effort was more than worth it.
Most of the problems I encountered were just settings in Mtree and or PaymentsPlus and my lack of taking time to understand the concept of what was happening between the 2 components. When you're using this remember that Payments Plus plugs into Mtree adding the adding additional features as well as the payments system that Mtree lacks, so settings are critical between the 2 components.... get it right... it works - Simple!
Like the support, documentation and code comments are brilliant. If you ever need or want to do any further customisation yourself, Steve's added code to Mtree and the PaymentsPlus code is very well commented with explanations and start to finish code sections which all makes finding code things so easy. The manual even gives a list of the modified and added files for Mtree and their locations.
Managing my listing subscriptions also couldn't be easier, the PayPal listings are pretty much automatic and the Off Line paid listings are so easy to manage. We started with recurring subscriptions but later switched to the single purchase options because as Steve pointed out people just forget what they sign up and pay for. But its nice to know we can use either option.
I like many people don't like to give reviews but lately I've seen a number of posts on the PP forums from people who have taken up the lesser support options to save $$$ and then expect and even demand the one on one support only offered at the Platinum level, and this alone has prompted me to write this review. In some of the posts its quite obvious that the users don't have the skills needed to take up the cheaper options with lesser support.
I took out the Platinum member option for support and can say that it was worth every cent, over the last 2 years I've got more than my monies worth and Steve is always there when and if I needed help with each new release. I had and will have no hesitation in renewing my subscription for my platinum membership. To be honest I don't know how Steve does this for the price he even gives a discount on platinum renewals. The support I've received to date with the time given and spent by this developer in forum support and on server support at my site far exceeds what I've paid.
Most of the problems I encountered were just settings in Mtree and or PaymentsPlus and my lack of taking time to understand the concept of what was happening between the 2 components. When you're using this remember that Payments Plus plugs into Mtree adding the adding additional features as well as the payments system that Mtree lacks, so settings are critical between the 2 components.... get it right... it works - Simple!
Like the support, documentation and code comments are brilliant. If you ever need or want to do any further customisation yourself, Steve's added code to Mtree and the PaymentsPlus code is very well commented with explanations and start to finish code sections which all makes finding code things so easy. The manual even gives a list of the modified and added files for Mtree and their locations.
Managing my listing subscriptions also couldn't be easier, the PayPal listings are pretty much automatic and the Off Line paid listings are so easy to manage. We started with recurring subscriptions but later switched to the single purchase options because as Steve pointed out people just forget what they sign up and pay for. But its nice to know we can use either option.
I like many people don't like to give reviews but lately I've seen a number of posts on the PP forums from people who have taken up the lesser support options to save $$$ and then expect and even demand the one on one support only offered at the Platinum level, and this alone has prompted me to write this review. In some of the posts its quite obvious that the users don't have the skills needed to take up the cheaper options with lesser support.
I took out the Platinum member option for support and can say that it was worth every cent, over the last 2 years I've got more than my monies worth and Steve is always there when and if I needed help with each new release. I had and will have no hesitation in renewing my subscription for my platinum membership. To be honest I don't know how Steve does this for the price he even gives a discount on platinum renewals. The support I've received to date with the time given and spent by this developer in forum support and on server support at my site far exceeds what I've paid.

