I'm operating a non profit website and was looking for a simple yet effective module that could provide our members with internal contact information and a list of members. The JTag Members Directory fitted exactly what I wanted but it was a providing a little more information than what our site needed. Through the JTag Support guys I was able to modify the module for our exact needs! JTag Support are indeed 100% behind thier product and are willing to work with you until you are entirely happy with the product. I would not hesitate again to buy any of their products, I know they support it!