Don't waste your money
I am reading your reivew while I don't know who are you. I am not sure if you purchased this my extension from our official site and sent the support request to the correct email or not. Can you re-check if you already did the following things:
1. Purchased CSV Advanced from our official website.
2. Sent the email to our correct support's email or correct ticket category in the Ticket system.
I always check the support emails everyday and always reply them within 24 hours. I just re-checked all the email that I got for CSV Advanced but I didn't see any emails which can be from you. Can you please re-send the email to our email at email@example.com so I can know who are you.
I still would like to assist you to import product from CSV file into Virtuemart by using my CSV Advanced. Please contact me with a correct email so I can help you.
Hope to see it from you soon.
Thank you so much!