bugs with the extension are corrected by the developer. On a clean install of the most recent release with no changes to the software
error messages are found in the error log due to the fact that necessary files are not included with the
software downloaded. Specifically the jquery.effects.highlight.js and jquery.effects.fade.js are not included
but used by the developer and referenced in the extension. These two files are missing:
In addition after adding a menu item to add an item the form does not work when selecting a category from the modalized form. As
soon as the item is selected the error message is returned with no corresponding entry in the error log to help with troubleshooting.
Even more disturbing is the lack of response and resolution from the developer when contacted using the, support ticket form or
email found on there website. They simply don't respond. While the extension maybe free there are many apps available from the developer to enhance
the extension. It would seem to make sense to make sure the extension works correctly before marketing add ons. Check the extension and make sure all the important bugs are fixed before you spend any money on these add ons and templates.
Hi. The dedicated support for JoomD is now available again. Apologies for all the inconveniences and pain you have had to go through.
We are also releasing the new version of JoomD next month with more advanced features and bug fixes.
We were going through some staffing shortage. We now have acquired sufficient staffing to take care of customer queries.
Apologies again and thanks for choosing to continue with us.