A couple of months ago I was looking for an article slider which supports Cobalt CCK and Ken Burns transitions. After watching their wonderful online demos, I contacted Nextend and they promised me to include it in their next version, Smart Slider 2. As they did. Today I purchased the product. Shortly I discovered there was something wrong with the output. I contacted them by mail and didn't expect a response until after the weekend. However, both Daniel and Roland responded swiftly and sorted out the issue in no time. So it's very simple: product/support = 10/10!