If you want more languages you also have to copy the files in the package "civicrm-1.6.8517-l10n.tar" . I have a lot of experience with SugarCRM, PHProjects and vTiger. CiviCRM has not so much functionality as the other applications. But the advantage is that the application works within Joomla. So if you have too built an application where you don't need dashboards with prospects and that kind of stuff, then you have too look to the CiviCRM. I think that this application is also suitable for other branches then the non profit branch.
So i give this application an "Excellent!" rating because it is really good.
Evert Jan Hooijer
General manager dop.nu