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J00mlaDeveloper

Reviews(2)
 
byJ00mlaDeveloper, August 11, 2011
Art Colorbox
These guys have a huge selection of really sexy effects. That's the thing that my customers care about so I'm a fan.

But, I gotta say, support is really important to me, and I'm happy to let everyone know that when I had an issue, the response time and help was just great.

This one's really worth adding to your portfolio.

Dave
byJ00mlaDeveloper, July 12, 2011
ActiveHelper LiveHelp
Look, the product itself may be pretty good. But trying to set it up??? GRRRR.....

if a Joomla Veteran like me can't set up a component straight away then there's something not quite right.

Then, when I find the documentation and videos don't quite tell me everything they should and the screen shots are from older versions, well that's not ideal.

But, when I pay extra for dedicated support ($25 extra I think), only to find that the ONLINE INSTANT CHAT is always offline, and the Support Response is greater than 7 days... well that's just poor business.

On that basis, I just don't know how I could recommend this product to anyone.