However, all I had to do was submit a ticket with their support and the question was answered within 1 day. If the problem was within the RSEvents, they would respin the code and post on their website for download. If the problem was uniquie to what I wanted to change, they told me how to change either the php files or style sheets.
Their tech support is very knowledgable. They know their product inside and out.
I highly recommend.