If you are using it to harvest content from web sites that require an email address as a username then you may need to turn off email cloaking.
I needed a good image lightbox for a client's antique chess set collecting web site and also for vanity to show off my own paintings at my jegart blog. A complication was that the client had invested a lot of time in building Picasa galleries and these had to be reused.
The module worked first time and the article plugin would have worked but I needed to contact tech support. The answer was back in an hour and they were very polite when it was my lack of knowledge which was at fault.
As a relative newcomer to Open Source I think this level of commercial development and support is excellent. Artetics have become my first stop for extensions.