Prior to the Watchful service I kept a database that held client site information. I used this to track Joomla! and extension versions. It was a painful experience compared to using the Watchful dashboard. With Watchful in just a few minutes I can identify sites which need updating and it can be done through the Watchful interface instead of going to each individual website backend. This truly is a command centre of site maintenance.
By using Watchful I am saving hours of my time which is now spent on other more profitable tasks. Watchful also makes the automation of scheduling cron backups a joy. Now all my sites are backed up to offsite web servers using Akeeba Backup Pro with Watchful. This is the right way to do backups.
By using Watchful for your client sites you can easily justify additional value added service offerings to your clients. Using Watchful to keep an eye on all your Joomla! websites and extensions so that they are always up-to-date is far better than having to deal with a hacked website because a site fell behind in security updates.
Watchful has continued to add new features making this one of the very best investments for my Joomla! business. The people behind Watchful are responsive and the ticketing system for their customers is a pleasant experience. If you have ever been frustrated by poor support from a paid service or extension you'll appreciate the Watchful experience.
Two thumbs up from me from this five star service!
Thank you for the very detailed review. We're thrilled that it works for your agency.