*SETUP - Very complicated and not at all user friendly. The tooltips are vague and required me to go through the trial and error routine.
*MicroIntegration - Granted I did not use every MI available... The ones I did use appear buggy.
*Processors - Again I didn't use all of them... I did use the PayPal processor and wasn't able to get it to function properly.
*Documentation - There are videos available which I didn't find very helpful. I would have preferred a manual, but they do say it's in the works which is a plus.
*Support - My experience with support wasn't the best and I ended up having to look elsewhere for the solution. They did at least respond to my support request in a timely manner though.
I realize not everyone has had a terrible experience. Unfortunately I cannot claim the same and DO NOT recommend AEC at all.
Thanks for a review with a little more substance! To reply to the points raised:
SETUP - Do make sure to watch our Video Tutorial which runs you through the usual setup procedure and should cut away most of the trial & error that some people resort to.
MicroIntegrations - "appear buggy"? Software either works or fails, right?
Processors - We have especially PayPal working straight away on hundreds of servers, if it fails for you, the most likely cause are restrictions by your hosting provider.
Documentation - Yup, in the works for the next version.
Support - Not really in scope for a review of the software, but you didn't clarify - seems like we did respond timely, but could we actually help you out?