I have a massive site with several sub-domains and people are always asking questions. This component is super easy to install, set up and use. It seamlessly blends into my template (which I've had a problem with similar products) and it's easy to read and follow. The user isn't clicking four deep to find something.
My only wish is that it had a place under the "Welcome to..." that allowed me to post some info. I already know what the #1 question is and can answer it for them right there.
Thanks for making such an incredible component!