The product is great, but the forum community is unresponsive to simple questions from new users. In searching for answers to many questions, such as adding product fields, there are a huge amount of simple questions from sincere users who are having difficulty understanding the complex process of adding fields (requires MySQL skill), and these questions are ignored. Not a good sign for me.
I am forced to use the more comlex osCommerce solution due to the inability to add custom fields to product descriptions. I am a MySQL programmer, but its not what I am looking for in a simple storefront.