I changed from virtuemart to hikashop. From the first beginning I was surprised about the good, rich and easy functionality of the system. You are able to manage a lot of things and even if you are not in php you can orientate easily and change a lot of things for your own needs. Things which took me ages in virtuemart seem to function within a few clicks!
It took a bit to understand the thinking of the menuesystem but at least you can read the documentation or get support.
The support is more than brilliant, fast, competend and helpful! I´m realy happy that I ve changed and hope that the hikashop will get a lot of fans because it´s so good! Well done! Thank s a lot