Overall I have to say that I decided for it because I didn't find any other extension with the same features. I give it 3 and a half stars in features because even though it is good there still many things that I would implement on it if it was my own software. Also, unfortunately there is no compensation by the developer to those who contribute with ideas, so I keep them to myself lol.
The extension is easy to use and install so even a joomla novice can do it, however expect little flexibility is customisation. WYSIWYG!
Documentation for my version is very poor or non existent. You really need to get messages back and forth to/from the developer if you have any advanced questions you would like answered. I had no issues with this type of support and always got a response to the ones I made.
I would give it 4 stars if there was a more attractive pricing model. You make a one off payment and if there are upgrades or bug fixes, you have to pay for each and everyone of them!!..
The developer also offers a club membership by which you can get upgrades for a period of three months. My experience with this software is that this club membership is a)very expensive b)it's unlikely you get your money's worth as there aren't enough releases for your chosen software to make up for your investment within the three month period!. You may as well wait for the latest release and pay AGAIN for it!.
Overall not bad but unfortunate to those (like me) who like to have always the latest releases installed! If you are happy to buy it and live with the original version forever, then the 4 and half stars apply here.
- If your site uses UFT8 Unicode special characters (like mine which needs european characters) it breaks the titles that are parsed to facebook! (show stopper for me)
- Unlike many other "Like Button" implementations, this one does not pass the "Like" stream to facebbook.
- The "Like" counter is incorrect. For me it shows "... and (many thousands) like this" even though there is one one like.
- I had to uninstall the plugin as it was corrupting all titles parsed to facebook, even for those from which I used direct copy and paste from URL from any page, that have UTF special characters such as ç, ã, õ, á etc.
Seems you did not look into Advanced Parameters of plugin where it will let you further configure the settings to enable it with other language characters. We have many clients using it with UTF special characters and even with Hebrew and Arabic titles. Please look in help forums and post there for help. We provide help and will answer any questions you may have.
I run a website and needed a chat component that could put all users, our radio broadcasters, service providers and sponsors all in touch, real time one with another. I have tried several but run into issues of browser and other components compatibility, extremely slow response to questions (even pre-sales ones) and extremely low in features compared to the prices.
Universal AjaxChat gave me the flexibility I wanted, is full featured with security options included (eg. ban users, ban IP, etc, etc), is extremely easy to install and configured and works exactly as it advertises.
Adding to my report, I cannot commend higher the level of support I have received from the developer, both pre and after sales.
I would rate it higher if I there were more stars!
I reference to some negative comments I read here about this component, I just want to say the following "Ignorance is no reason to justify the negative expressions of your views about something that is beyond your level of understanding and knowledge".
A Bug introduced in the new version has affected some usage scenarios that were not tested.. & it will be fixed very soon.
- The speed of responses to my questions prior to acquiring the product.
- The speed of responses to my support questions after implementing the product.
- The flexibility of the extension. I have tried others but none can be considered at this level.
The level of customer focus by the developer is to be commended. I always had the responses to my questions when I needed them.
Answers to my questions were always detailed and resolved my problem first time.
It is hard to find this level of service anywhere else.
I rate this product as excellent for its well developed and extense functionality, ease of integration, flexibility and last but not least, for the excellent level of support that the developer commits to it.