MGSMKS
So I left a message on the forum but several days have passed and I received absolutely no reply!
This is very frustrating. You cannot submit a ticket unless you pay for support, but in my case I just want a simple question answered -- how to get the two extensions working together? Since both of these are coming from one developer, it'd seem a no-brainer to provide some instructions.
I am a newbie and a non-techie. Very disappointed with the level of support.
This is kind of a ridiculous review:
> I searched the forum and someone on the forum said that the two were already integrated -- but then I could not find any info on how to set the two up to work together.
You received your answer! The two are already integrated! You do not need to do anything to get them to work together! Once they're both installed, they're integrated!
> You cannot submit a ticket unless you pay for support, but in my case I just want a simple question answered -- how to get the two extensions working together?
Wouldn't answering that question be the definition of 'support'?
To recap: this user already has our two extensions integrated, but wants instructions on how to integrate them (even though they automatically integrate with each other after installation).
Then -- despite receiving the answer from a community member in the forum -- this user is 'Very disappointed with the level of support.'
I don't know what to say.
