Merlyn
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byMerlyn, February 17, 2012
It provides an easy way to display specific articles in an ordered fashion with a number of user-friendly variables.
I would like to see the extension with navigation controls (ie. back, forward, pause) and a "random" feature to enable the articles to be unordered.
The reason for this rating is as previously mentioned. The developer does not provide easy or ready means of contact and support other than through a forum subscription.
If there was a ready and easy manner to contact the developer and seek information on the above additions and the support/service was not bad then very likely it would rate 5 stars in my perspective.
Otherwise, works as intended and a good extension!
byMerlyn, January 27, 2012
I installed Clean Response but failed to really read the installation documents and advice from the developer.
My site went blank, similar to Olin's below and i was desperate.
I tried a few things but still only a blank screen.
I contacted the developer and within an extremely short time they replied with a courteous, extremely informative and detailed method for rectifying the problem.
When i receive bad customer service i am always the first to complain and complain the loudest. I rarely take the time to give good service the recognition it deserves, yet the support and service i received in this instance was outstanding.
Problem is solved and all due to a great developer with awesome customer service!
I never receive the quality of service when i pay for it! Certainly never expected it for free software!
I highly recommend this product purely on service alone, not to mention the great functions of the product itself!
Keep up the great work!
Owner's reply
My free extensions are my business card. When users enjoy my free extensions, and appreciate my customer service - they are more likely to become customers.
Thanks for the great review!