Getting shipping set up works only if you use a major carrier. Canada Post isn't an option.
Log in problems - yup we have those too. Clients log in to their accounts/create accounts and have to log in several times to try to buy their items many just give up. Some will call the client or email to get their order.
Forums - no one answers.
I think this product has so much potential. It's a darn shame the developers haven't paid more attention to feed back. Once a product with a great reputation now questionable.